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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
We were very impressed with your customer service and friendly staff
Raymond is consistent in his high level of advice and quality of service
A three hour delay at Gatwick on the BA outward bound flight, but obviously not your fault! Everything else superb.
Not planning to look elsewhere for my travel plans!
Always deliver
Appreciate the check in call before leaving and service throughout
Love using you guys Charlie and his team are so helpful nothing is to much trouble.
Very good service - will use again
Otis has organised another fantastic holiday. We thank him and the team for always being at the end of the phone when we need them and always being so professional
Alfie at DialAFlight very helpful. Thank you
All my requests, amendments and queries were dealt with in an exemplary manner and I could not have wished for a better service. I would like to single out Gino whose bright personality and willingness to help made the whole experience very pleasurable.
Once again Wesley and his team delivered excellent service. Will be in touch in a few weeks to book another trip!
Because of my 2 last trips using DIal a flight both on long haul flights, the quality of customer service and follow up care have always been on point. I have just used them again, this time a short haul trip to Cyprus, and their service was exactly the same, excellent!
Fabulous service!!!
Thought the value was very good.
Morgan is brilliant
My daughter and I have used your services for many holidays, with the help of James and have always been delighted with the result. He is extremely efficient and a pleasure to do business with.
Matt was extremely helpful in both arranging the holiday and also assisting us once we were abroad.
Excellent customer service by Freddie. Thank you!
Very pleased
Very helpful, good correspondence before we flew, very satisfied
Karina was excellent - helpful, friendly and efficient. For future reference the hotel was rather downmarket. I suspect this is the case of many hotels in Paphos. Probably best recommended to those who like to be around lots of loud, tattooed English people!
Donovan, as usual, looked after us very well.
Danny great as usual!
Flight home was great as we were treated to the 787 Dreamliner, not expected
Olympic resort was amazing, would highly recommend it. The resort was clean, food /drinks were perfect. Staff everywhere so friendly /helpful and polite.
The advice to go BA rather than Easyjet was worth it. Also, Enterprise Car Rental in Paphos was helpful and efficient.
Many thanks to Eric again for making it so easy.
All went well except BA - on flight back food ran out halfway down the aisle with no apologies - just told it was their return flight! We will not travel BA again!
Best customer service and very positive work ethic. Just one of the best travel agencies
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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