Really like the knowledgeable personal advice and accessibility of your people - a real USP in this industry
Comfort to know I had a named contact
Helpful, attentive and patient.
Everything organised and I was well looked after.
Anton was extremely thorough in organising the flight and hotel. Very comforting and reassuring. Thank you so much.
Jasper was very helpful and I felt secure knowing I would be able to make contact with someone if any problems.
Stacey is amazing.Her customer service is incredible
Micky and Linton were very efficient and delivered a great holiday yet again. Much obliged gentlemen.
Excellent help and service
Everything went smoothly. All communications were thorough and sent in good time. Sebastian gave me good advice over the phone, and I think I was able to get to Canada the cheapest way possible.
Excellent service, all worked well, many thanks.
We always use DialAFlight and once again everything went like clockwork this time. Will certainly continue to use them.
Thanks for your efficiency and support especially the pre-flight phone call. Always reassuring to know you are there!
Rupert is a real help in getting my trips planned. Always great to know that I can get assistance when I need it.
Everything ran very smoothly - thank you
I always recommend you guys. Excellent!
Many thanks to Raj.
Excellent service all round as always, with the extra dimension of friendly helpful attentive and interested personal communication. Thank you so much!
Friendly helpful service.
Keep up the good work!
As always, a first class service from Mike
Great as always
Very helpful as always. Happy Xmas to all
Harvey and team are always very helpful. It is much appreciated
Would not book through any other company. Excellent service.
One of our travellers had a problem at check-in with her ETA. Her application had been paid for, accepted by the Canadian Government, and a confirmation email sent by them. However, it was not registered when she tried to check in online or at the airport and therefore not allowed to travel to Canada. This was because she had entered her passport number prefixed by GBR. In the end she had to apply again on her phone whilst at check-in and luckily the confirmation came through minutes later and she was then able to travel. Perhaps you could pass this info on to your clients - seems ridiculous that the Canadian Government confirm the application even though the information is incorrect and even worse it doesn't come to light until you try to check-in.
Booking was super easy, the price was excellent, and everything went to plan. Much, much cheaper and easier than trying to do it myself.
Brilliant service. Could not fault DialAFlight. Wouldn't use anyone else ever!
Helen Jones deserves a mention for excellent service.
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