Though we had a problem on arrival at Kilimanjaro airport, it was promptly sorted out by Curtis Kriton and the money was refunded on our return.
Everything well organised except we didn’t get vegetarian meals on the flight as was told they were not informed! BA not great - will not be flying with them again
Within a week of returning from my trip, I booked another trip to leave in a fortnight
Lilly was great and really helped us plan and create a great holiday
Brilliant back up every step of the way. Thank you Lee
Service provided by rangers in Tanzania was excellent.
Everything was great except the Nakuru Lodge. It was very basic
Fantastic holiday, thanks Carter. Look forward to catching up with you again soon.
You were always there to answer my questions. Great support and reassurance. Would definitely use you again.
Not impressed by Air Kenya but they got us there and back ok
Flight cancelled at 8 hours notice and rerouted via Turkish Airlines which lead to our baggage arriving 5 days later. Not your problem though.
Efficient and helpful as ever
For connecting KLM flights hold luggage does not need to be collected between flights. Our stopover hotel was further from the airport than expected, would have preferred a hotel closer to the terminal.
Appreciated the pre-flight call.
Only minor hiccup was that I didn't get diabetic meals as requested, but that is a taste preference not a medical need, so no real issue.
The staff were very helpful and gave me useful suggestions which made my urgent and short trip run smoothly.
Everyone I spoke to was very helpful and I would certainly use them again and recommend them to friends
Felt very confident with the service provided. Any queries were always answered immediately.
BA do not have a Club Lounge at Nairobi. I was not alerted to that when booking. If I had known I would not have flown BA.
Kelly from start to finish was patient and keen to find us what we wanted, and she delivered. Great service, thank you.
Oscar, always delivers. It is such a wonderful experience dealing with an agent that understands what's important and delivers exactly what is required.
All flights worked out fine!
Initial contact helpful. Arrangements worked well
Everything went really smoothly . Thank you.
Dennis was excellent. Thank you for a great service.
Ted was excellent as usual.
Everything was great. Tthankyou
Very prompt and efficient responses when I contact you to book or amend flights. Neil and Ross are always very helpful and friendly.
Always polite, sensible advice. Easy to access on the phone and very helpful. We have used DialAFlight time and time again. Thank you!
Excellent service. Very impressed. Will definitely choose you again.
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