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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
As usual a great service - we really like the fact that we can ask for a specific person who seems to know what we are after from previous conversations and helps us with our request professionally yet personally.
As ever, Elliott and his team delivered in a very professional and helpful manner - keep on recommending him to our friends!
Superb service, thank you
Both Dean and Darren were pro-active and have provided excellent service
Friendly and helpful agents
Luggage went straight through OK from Windhoek to Newcastle despite being on two tickets.
Callum always delivers exceptional customer service
Thanks to the DialAFlight team. Nothing was too much trouble with all our requests and amendments for our holiday in Namibia. We cannot recommend you highly enough to the people we speak to and look forward to dealing with you in the future.
Excellent service as usual
The agent we dealt with went the extra mile to help two pensioners who had not undertaken a long complicated flight like this since we were given paper tickets in the old days. Thanks for all the help
As always Danny was totally professional. Everything went to plan. Very impressed
I have recommended you to my friends. Also I will undoubtedly ask you to quote for my next flights in due course.
Thank you so much for booking these flights for us. I can certainly recommend you - and have done so - and with the service of Qatar Airlines we are also very satisfied.
Easy, clear booking process. Thanks for your advice Joe and reserving us good seats on our long trip to Namibia.
I cannot put into words how delighted we are with your service. Ed was fantastic and there wasn't a single hitch. I shall definitely be recommending DialAFlight to my friends and will be using you time and time again.
We have already recommended you to friends who have already booked with you and are also very impressed by your service.
Qatar Airlines are an excellent airline.
Have used DialAFlight several times in the last couple of years. Always very efficient, Spencer Ormerod in particular.
Another good holiday - worked like clockwork
I really like the personal contact a week before departure, just clarifying last minute details. Also a reliable backup team in case of any problems/queries.
All of the booking went to plan. Really enjoyed the Virgin lounge experience. I would suggest that you recommend travellers to Namibia hire an SUV or a 4x4 as the gravel roads were challenging in a Toyota Corrolla.
Another excellent flight organised by yourselves. Even when we noticed that the airline had altered our flights you swiftly returned us to manageable transfers. It's helpful to be able to call and talk plans or problems through with a person...usually Rory.
Great customer service - knowledgeable, helpful staff.
Not your fault but the wheelchair assistance requested for my wife was the worst at Heathrow T3. All other airports were fantastic.
Wouldn't go anywhere else for flights etc. Ryan is a star!
Everything perfect. Thanks for the pre-flight call
DialAFlight gives an excellent service. I won't hesitate to recommend it to my friends and family.
Isla looked after us very well as normal
Thank you Rupert.
Just a pity that the French traffic controllers went on strike so we missed our connecting flight to Windhoek but 9 hrs later had the last flight that night.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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