The hotel would not accept that the room had been pre-paid. When I contacted Karl he quickly sorted it out. Sadly, the hotel made another error and tried to charge me again on checking out. This time a member of Ryan's team stepped in and sorted it out.
Excellent service and support.
No problems. Answered any queries we had. Definitely recommend.
Sal was excellent in all aspects of booking this special holiday. The other staff we spoke to in his absence were also very helpful and supportive. All hotels and rooms were perfect.
Flight good, service OK, food poor
Not being a regular traveller a tip about trying to check in online problems with shared carriers would have been a good heads up especially when already abroad.
Michael and Fergus were obliging and willing to answer all our questions and issues regarding travelling with our health issues. We were much impressed and look forward to possible future excursions with you. Will follow up with letter shortly. Thank you very much for an excellent holiday
Will be using you again and have recommended you to friends!
All went very well apart from the cleanliness of the final hotel in New Orleans. The hotel daily cleaning of the bedrooms left a lot to be desired. The hotels in Austin and Houston were superb in every way. The bus journey and train journey that Riley booked for us were also excellent.
Have used DAF many times. They are really useful when you need multiple flights with connecting internals as this can be laborious to research
Really appreciated the personal service. Someone to talk to is a rarity these days.
We always use DialAFlight to book holidays. Very efficient, good prices and care from start to finish.
Good customer service from Aidan
Perfect service 100%. Keith was amazingly efficient and great to deal with. Highly recommend.
A very professional service delivered in a kind and thoughtful manner. Excellent!
Perfect trip - everything on time and no problems. Would recommend to family and friends
Very good trip, thanks for your help with the details and the final booking of seats. Will come back again and recommend you to others.
Thank you for working hard to get me a flight I could afford
John and the team, efficient and professional as ever
All agents were very knowledgeable and helpful. The app is a useful tool.
Isaac was excellent as always. Difficult booking as we were carrying shotguns but all went smoothly
Great service, emails and a phone call to follow through. Very impressed
Vicky was brilliant as usual. Our 3rd year booking with her and she never fails to deliver a perfect service
Nothing was too much trouble. Would use you again
Great help to make booking the flights as easy as possible. I have been using you for 7-8 years now and it has been a consistently good service
Leo went over and above to accommodate a difficult booking. Will definitely use again.