When American Airlines cancelled my connection flights I spoke with Ash on Sunday afternoon and within a couple of hours he had rearranged flights direct to Heathrow with BA. Thanks to Ash we arrived home safely, with no delays. Tremendous.
Herz tried to charge me for additional driver and insurances - said they were not on their order.
Recommend Virgin flights - especially premium economy! Thanks Lily for all your help. I will definitely be in touch to organise our next trip.
Great flights both ways - all on time and the direct route makes for an easy journey
I can’t fault the communication and attitude of the staff I spoke to from my initial booking on. They were all just lovely. I would use your company again.
Second time using. First in class
Thank you Donovan, another great trip organised by yourself.
Fantastic service as usual
Rick was great - always helpful and friendly. Nothing was too much trouble. Thanks. Only one problem you told us return flight from Charleston to Chicago was at 11.08 am but it was at 12.38 and we were not informed of the change.
Barry your manager provided his excellent service as he has done for us over recent years.
Great company, very professional. They go out of their way to help and nothing is too much trouble for them.
You provided an excellent service Sean. I will be very happy to use your services for future travel.
Once again you made my trip just perfect
Always very helpful and gets just what you want!
I always have first class service with DialAFlight. They go out of their way to make your trip easy. Thank you.
DialAFlight never falls short of an excellent service.
All went very well. Highly recommend this company
Perfect as always. Thank you Robert.
We are always confident of an efficient and reliable service.
One of our outward flights was cancelled but we were well treated.
Great service, excellent price and very attentive to my needs and questions.
Have used DialAFlight for years and always had a good experience. Very efficient at informing you of flight changes and sorting out alternatives. Takes the hassle out of sorting these issues out yourself and always matched price of alternative websites.
The only comment I would make that was not positive was that the flights organised through American Airlines were a bit close together for timely connections.
It was reassuring that Elliot was able to confirm the change and the further change due to the weather since the airline had forgotten to confirm the new schedule by email to us as promised
Always reliable and helpful.
You rebooked our cancelled flights with great speed and professionalism. Thank you Carla
Appreciated text re possibility of missing my connection. Just lucky my flight from Charleston came. Good being on AA for both flights.
Looking forward to you organising my next trip away.
Perfect connecting flights.Thank you.
Most helpful!
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Need a little help deciding which hotel would be best for you? Feel free to call for a chat and let one of our experienced travel managers put together the perfect holiday.
They’ll also be able to advise on the latest flight offers and can organise taxi transfers, car hire or sightseeing if you wish.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
