Not your fault but we assumed Icelandair, with whom we used to travel quite a lot, would provide food on a longhaul. They only provided soft drinks and the choice of food to buy was very poor so we had to bring our own on the return.
Flights were excellent both on time, pity there were no video screens behind seats but AA app worked on ipad. Car was great, exactly what I required. The collection was slow as Hertz told me they had run out of that model and I had to wait almost 45 mins whilst they got one valeted.
I opened my email on the morning of 24th August to find a notification from BA that my return flight had been cancelled. I was impressed that by the middle of the afternoon DialAFlight phoned to discuss new options then booked and confirmed my choice. Many thanks to all the team.
No issues at all with your service
Brett and his team are fantastic!
The staff I dealt with were brilliant. My wife is disabled and they sorted everything out with the airline and airports. I would recommend them unreservedly and will most definitely be using them again.
Clyde was the best travel agent I’ve ever come across.
Perfect as always. Thank You Gino
Excellent service from Ryley and Ashley
Can always rely on you. Always helpful
Only spoiled by not having my diabetic meal on flight back but otherwise great service as always
It was nice to get the reminder phone calls before my trip. Everything went really well thanks, will definitely use you again.
Jenson did his usual outstanding, professional and friendly job.
I loved the Buck's Fizz and scrambled egg / smoked salmon freebie in Gordon Ramsay followed by a good flight. Doubletree hotel was ideal, hideous decor, ( all brown) but wonderful staff throughout and I was given a suite. No extra charge.
Everything went smooth as silk, just as Jeremy promised.
Excellent from time of booking till holiday. Very friendly and helpful.
Great service with multi city booking to the US
William is always very helpful and makes sure we get the best flights at a competitive price. It’s much easier to call him than try and figure things out ourselves.
Gino was very good at meeting all my needs
All parts of the trip from flights to hotels to car hire went smoothly and the hotels chosen were in great locations.
Gino provided excellent service throughout and always kept us up to date with any changes to our itinerary. So good that I will contact him soon to discuss our next holiday adventure.
Excellent service FOR flights and hotels. The location of hotels were as requested. Your service team are also excellent - nothing was too much trouble.Thank you Jake and Liam we had a wonderful holiday.
As always, excellent on all counts. Staff helpful and courteous and now look forward to the same with our September flights to Corfu.
Efficient, professional service provided by customer relations. Have used previously and wouldn't hesitate to use in the future.
You were all amazing as always. Can't thank you enough for all your help and excellent friendly service. Always make me feel so confident on big adventures. Really competitive prices and amazing service.
Help and advice was excellent. However would not use American Airlines again. Flight from Philadelphia to JFK cancelled! Rebooked onto a flight to Heathrow instead of Gatwick which was also delayed. The taxi back home to Shoreham in Sussex cost me £103.00!