Your calls always answered within 5 rings.
Your performance was, as always, excellent. The performance of American Airlines on my return flight from Raleigh Durham was not.
Thank you Kieran for getting all the arrangements spot on.
Yet another entirely smooth and successful holiday organised by DialAFlight.
Regular emails arrived from time of booking. Reassured to know if we had a problem we had someone we could contact you .
Well done Declan
Many thanks to Deborah for her superb attention to customer service. As in the past, we greatly appreciate her insights and support. See you soon!
Excellent service from start to finish. Cheers Nick and will recommend you
A big thank you
American Airlines are poor, but DialAflight service and pricing is very good.
Bailey has consistently helped us over the years and comes true on his promises for seating arrangements on the airlines.
Everything worked out as planned - fantastic service
Excellent as usual. Very happy with all arrangements.
Love the personal experience and dealing with people.
We have been using DialAFlight for many years and have always found them extremely helpful and knowledgeable. Will carry on using them for all our overseas travels
Flights and timing excellent
Les and Teddy as always were very friendly, helpful and thorough. We will book with them again
I’d like to thank all the staff at DialAFlight who made it possible to get to America to attend my sister's funeral. Luke and Jonathan were so helpful compassionate and kind, and took into consideration how I was feeling. It’s a shame American Airlines didn’t have the same compassion.
Des and friends have been brilliant for years, even following up before I fly and getting back quickly with an answer to any questions
Marie & Tristan are always super helpful when arranging our flights to USA. Thank you for all your help and experience.
Excellent service as always. Wouldn't use any other company.
As always, Max and the team were super helpful. Using DialAFlight takes the hassle out of travelling! Thank you so much for going the extra mile and more.
All very good - exceeded expectations! Thank you so much
A really first class service, especially as I had to extend my stay due to a family emergency. Will be back.
Everything went smoothly.
I wouldn't want to fly BA again. Late take off again. No apologies , no explanation. I can't fault the staff on ground or air but customer service was dire. I picked up the wrong case (well, the wheelchair attendant did). Customer Service informed us that if we did not get on plane immediately that BA would fine us thousands of pounds and sue us for theft of a bag. American Airlines sorted it all out by sending UPS to pick up the wrong case and shipped my case to me.
Definitely use DialAflight for all my travel arrangements.
Excellent as always from William Young. I wouldn’t use anyone else.
A very professional approach. Highly reliable and giving me the options I required.
American Airline seats get smaller and very uncomfortable.
Everything went smoothly