Everything went to plan, as always. Helpful friendly adviser
Abbey was amazing her support, help and reassurance were second to none.
I would definetely use DialAFlight again, not sure about American Airlines after the flight from Charlotte airport to JFK was cancelled. Spent 3 hours in a queue to try to get another flight and instead of arriving in Heathrow at 7.20 am I didn't arrive until 10.30 pm
I have already been recommending you. It was so refreshing to have such an excellent service. Todd, who arranged everything for us, was so friendly and helpful.
Pro-active contact when flight details changed would have been helpful
BA were excellent. AA great in internal flight. Just OK on transatlantic home. DialAFlight were excellent and we loved the app
Excellent service from Raj. When something went wrong it was very efficiently dealt with. Will be back
I always use DialAFlight. They are very helpful and the helpline is in the UK so you always have a good response to any enquiry.
Totally hassle free journey to and from on a direct flight to the USA
Isaac was very helpful from start to finish. He secured fantastic rates and kept me up to date and answered all the questions I had along the way.
Will book with you again, had a faultless journey thanks very much.
I was surprised to receive a call from Alistair on our way home with a weather warning and a courtesy message reassuring us he was there to help if we needed anything. From start to finish - great customer service thank you!
I have used DialAFlight for a number of years and will continue to do so. The fact that my flight problems in America were being monitored in the UK by DialAFlight was very impressive, and even more impressive was Dale had noticed a problem caused by a computer in USA and gave me advanced warning of that and how to overcome the problem before it even came to a head
Always really good service, very helpful
Fast and accurate service. I needed to change my flight home at short notice. Charlie was on point straight away and got me sorted within minutes. Great service with a 'can do' attitude. Love it.
Excellent service - we had to change a return flight which was handled very quickly and efficiently.
Good service and helpful tips to achieve seating requirements. Very knowledgeable staff no matter who you spoke to. Clear documentation and timely updates. All holiday needs met by a single phone call.
A super company to deal with, made the process of booking a holiday very simple and they were at the end of the phone to answer any questions.
Great response, rebooking flights and hotel when we changed our schedule mid trip.
Morgan and Carla went above and beyond to ensue our holiday experience was a good one.
Knowledgeable, friendly and patient staff. Best price flights available. Good communications.
Logan was excellent and even called to check everything was OK when we had a delay on our return flights. His customer service is second to none.
Carter is lovely - always very kind and good humoured and very professional. He always acts like nothing is too much trouble for him and we cannot sing his praises highly enough.
Superb service! Thanks ever so much. Your attention to detail was impeccable and enabled us to feel confident in our itinerary.
Everything went brilliantly, wheelchair assistance at all airports as requested, flight connections went smoothly. Wonderful service as is normal with your company
Jordan always does a great job
DialAFlight did everything I could expect however I will never fly with American Airlines again. After losing our luggage on the outward flight an AA representative said 'what did I expect if I just booked cheap flights'. They lost the luggage again on my return trip after cancellation of my connection from Charlotte to Philadelphia.