Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Explore the incredible Galapagos Islands with a stunning week-long tour taking you from island to island to explore an active volcano, stunning national parks and marine reserves. You'll also go "glamping" in luxury tents in the highlands of Isabela Island and set sail on day trips on a yacht as you visit remote places no other trip will experience.
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Valid 01/10/2019 - 06/12/2019
The three-story Casa Gangotena Boutique Hotel has 31 rooms and is a real showcase of eye-catching style & contemporary design Situated in a newly-restored historic mansion overlooking Plaza San Francisco the spiritual heart of downtown Quito
Casa Gangotena's rooms, with both double and king-size beds, are arrayed across all three of its floors. Due to the property's heritage character, rooms vary in size, although all are comfortably ample and benefit from the mansion's elegant, tall ceilings, drawing the bright Andean sunlight into their interiors.
Beautifully- and eclectically-appointed, the hotel invites its guests to explore and to relax, whether in the dining room, glassed-in patio, garden redolent with the perfume of native flowers, wood-panelled library, or else atop its panoramic third-floor terrace.
Dining at Casa Gangotena is an experience for all the senses, crowned by the impeccable 'old school' service of its wait staff. The menu celebrates Ecuadorian cooking from the Andes and the Coast, whether meat, fish, poultry or vegetarian, reflecting the country's amazingly rich and diverse ingredients Room service is available 24/7 while breakfast is waiter-served with an amazing variety of fruits and juices from Ecuador's cornucopia Every afternoon, the hotel offers an Ecuadorian-style 'high tea' – either in the patio or on the terrace
Bolivar 541 y cuenca, EsqQuitoEcuador
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
We were very pleased with the excellent service provided by Joel and all the arrangements he made for us worked smoothly
Unfailingly good service over the many yearsI I have used you
Many thanks to Ethan and Spencer
All worked out beautifully - no problems at all.
Well done - great trip!
Everything worked out just fine!
Brooke and her team were always available when required.
Zoe is excellent
Alway very helpful and friendly service. Takes the hassle out of online booking and always find competitive prices Thanks to the whole of the DialAFlight team
Many thanks for organising a wonderful holiday!
Excellent customer services from the moment I called enquiring for flights to the customer service agent making sure everything was ready for the trip. Well done guys.
Always good to speak to a real person when booking flights. Avianca are a really good airline - nice food.
Don't use Iberia for long flights. It was very poor.
Fantastic experience throughout. Thank you so much!
I was looked after very well by Sophie again.
Very helpful and efficient. Many thanks.
Great service. Thanks. Will recommend.
You did more than expected. There were difficulties booking and I could not do what I had hoped which was just as well because what was arranged for me was even better. Thank you team. I always recommend you
Excellent follow-up after booking to make sure everything was in place for travelling.
Flights all good and on time. Luggage didn't make it to Manchester via Amsterdam, sent on late following day.
Dennis was very efficient and sorted my flights out within an hour. He was on the ball enough to pick up a couple of months later that the airport we were returning from was closing and our travel schedule would need to be amended.
Flights worked out well and delays were down to a minimum, so no worries on catching connecting flights.
Excellent service and thank you to Glenn for his assistance in choosing flights
I had a very complex itinierary in South America in just under three weeks and my sales advisor was able to accomodate it all without hesitation. In addition, we needed to contact your offices whilst on holiday and the out of hours service was very prompt and got us the relevant documents immediately. I have returned with amazing memories of a fantastic once in a lifetime trip, thank you.
A good service
Not enough time between connections. Landed in Madrid from Quito and as plane was late,the baggage hadn't been unloaded from plane so we had to get a later flight.
Flight worked out well although took the full 3.4 hours to get through passport control and security at Miami and had to run to catch our flight. Will avoid in future if possible. .
Excellent level of service. Quite refreshing to dial a number and speak to a person straight away.
Iberia was terrible - delays, baggage was left behind, the list goes on and now they are on strike
Happy over all except for the sudden change of flights because of cancellation but was given a few choices.
Need a little help deciding which hotel would be best for you? Feel free to call for a chat and let one of our experienced travel managers put together the perfect holiday.
They’ll also be able to advise on the latest flight offers and can organise taxi transfers, car hire or sightseeing if you wish.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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