Very responsive. Great to speak to on the phone
We were very pleased with the excellent service provided by Joel and all the arrangements he made for us worked smoothly
We had a great time, lots of lovely views, wildlife and hotels. The only issues we had were out of the control of DialAFlight, such as British Airways promising to deliver luggage to Cusco but leaving it at Lima.
Always impressed by the service. Will continue to use for all my trips to Ecuador.
Unfailingly good service over the many yearsI I have used you
Many thanks to Ethan and Spencer
All worked out beautifully - no problems at all.
Well done - great trip!
Everything worked out just fine!
One of our connecting flights was cancelled, you informed us very quickly and we were able to resolve it with the airline at Heathrow before starting our outbound journey. If we'd found out later it would probably have resulted in losing a couple of days of our holiday. The hotel you sorted out in Quito was excellent (apart from the broken lift!)
Brooke and her team were always available when required.
Zoe is excellent
Usual excellent service!
Booking through you, we did a lot better than those who booked direct with Noble Caledonia
Great communication by your staff - always keeping me up to date with any changes, regardless of who brought them about. I will definitely use your business again.
Alway very helpful and friendly service. Takes the hassle out of online booking and always find competitive prices Thanks to the whole of the DialAFlight team
Always very pleased with the service. Have recommended DialAFlight and Gavin to several friends already. Thanks for making things easy!
Many thanks for organising a wonderful holiday!
Excellent customer services from the moment I called enquiring for flights to the customer service agent making sure everything was ready for the trip. Well done guys.
Pre booking child's meal an excellent choice. Avianca underated.
Always good service - never been disappointed. This is my fifth or sixth time I've used DialAFlight. It's so nice to speak to someone who can answer all your questions and know you can ring at any time for support from a pleasant and efficient team member.
Always good to speak to a real person when booking flights. Avianca are a really good airline - nice food.
We forgot to check In online for the return journey. Assumed we couldn't, only to find all 6 seats apart from 2 dotted all over the plane for flight from Bogota to London.
Don't use Iberia for long flights. It was very poor.
Gavin always understands exactly what I want, and delivers. Quick, no fuss, good price and the reassurance of actually talking to a real person! Recommended flights were excellent (Avianca) though some people may find the food limited - good quality, but not a great quantity. As I have a small appetite, this wasn't a problem for me. Otherwise, perfect.
Fantastic experience throughout. Thank you so much!
I was looked after very well by Sophie again.
Very helpful and efficient. Many thanks.
Great service. Thanks. Will recommend.
You did more than expected. There were difficulties booking and I could not do what I had hoped which was just as well because what was arranged for me was even better. Thank you team. I always recommend you
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Need a little help deciding which hotel would be best for you? Feel free to call for a chat and let one of our experienced travel managers put together the perfect holiday.
They’ll also be able to advise on the latest flight offers and can organise taxi transfers, car hire or sightseeing if you wish.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
