Your calls always answered within 5 rings.
Food on BA is disgusting. Movie offerings very poor
My only comment is how inferior BA are to other airlines on these routes. However I suspect they were chosen as they are the only airline flying direct to Hyderabad. A great service overall by Owen and his team
Everything worked out perfectly and I would like to thank Ralph and the team for a perfectly organised trip
Gavin is great - on the ball and gets us good deals and makes sure it all works.
Donovan a superb agent, responsive and efficient
Unfortunately we lost a wedding ring on the flight. You have been very helpful in tracking down the right people at BA. We live in hope
It was very clear and straightforward from the DialAFlight team. I was also very pleased to have a quick reminder call on the Friday before my departure to ask me about preparedness e.g. visa status.
Very impressed
James is a star. Big thanks as ever
Sarah was great, as well as her colleagues
Keep up the good work
Minor thing but would have been useful to know that you can't leave an Indian airport check-in hall after you enter. We went in to see if check-in was open for our connecting flight and it wasn't for another 5 hours but we were then stuck in the airport.
Thank you
Always get first class service from Sebastian
Would not recommend London to Hyderabad via Dubai. Poor transit at Dubai. 20 minute journeys from terminal to plane on buses with no seating in the middle of the night. Also subject to significant overcrowding. Particularly unsuitable for those who have young children or are elderly.
Excellent service which saved me quite a lot of time compared with making the arrangements myself, as I always have in the past. Saf, my contact was excellent. There was even a contact in India.