Emirates cars are great! Rather tight flight changes going out but we made them - even our luggage got there and back when checked all the way through!
Your service was excellent but Singapore Airlines need to get a more user friendly online check in.
Everything went brilliantly. The flights were good and the accommodation perfect for the trip. Great trip, thank you
Great customer service and knowing there was someone you could talk to if needed.
A very professional service. Price we paid for Oz motorhome hire through you seemed much lower than other people we spoke to on the road.
Well done. Only issue was not fully flat on Melbourne to Singapore flight as we had expected.
In my opinion, Emirates is far far better than Singapore Airlines. Better bed and food in Business Class. The schedule didn't work for me with Emirates this time but I will not choose Singapore again.
I’ve used DialAFlight for several years now and the service is second to none. A big thanks to Shane for taking care of us
The service provided by Jeff and his colleagues was extremely good. He was proactive, helpful and always quick to respond to any questions. All the arrangements worked out perfectly and the children and I had an excellent trip.
Everything went perfectly apart from the fact that we arrived too late in Perth to avail of the hotel overnight - we stayed in the airport because we only had about 5 hours - but everything else was so well organised that this was only a minor blip in what was an otherwise brilliantly organised trip.
Very impressed by Otis' follow ups at every stage, even ringing us just before we left. We will be back!
Great service from start to finish. Thanks for taking away the stress and worries of booking!
Exceptional service from start to finish - will certainly use you again and have already recommended to friends and family
Gavin made our trip to Australia easy and will be using him again
Thanks Jeff for a great job, as always.
Jenson was simply brilliant.
I'd just like to say a big thank you to Keith and all the staff at DialAFlight for looking after me over the last nine years. I would highly recommend you to my family and friends. In my opinion you're simply the best. Thanks once again.
Excellent proactive service from Aidan as always. Very impressed.
Excellent service and communication.
Very helpful always. Many thanks
The plane journey from KL to Darwin was rather cramped and the seats were very close together. Otherwise all excellent.
Will always use you to help with booking flights etc
Excellent customer service. Thanks Jamie!
Carter was a great guy to deal with
Yes, definitely. I already mentioned you company to a relative, who booked and was equally satisfied. Proactively helpful from my first telephone contact to the issuing of my final travel itinerary/vouchers. Your rep' listened to my wishes and delivered them with minimum fuss.
Singapore Airlines were very professional and well organised even on the huge 380s - they retain the old fashioned notion of service. Very good care and reminders from you - I will use you again.
From start to finish I had excellent service. I had a designated person to phone with any problems/changes and loved the personal way I was dealt with. Even a few days before my trip I had a phone call (on a Sunday) to check everything was OK. Cannot fault my trip. Will use this service again for any other trip I may make.
Everything went like clockwork. Thank you
Top class service once again, thanks.
Another trip completed without mishaps, thanks for all your help.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Need a little help deciding which hotel would be best for you? Feel free to call for a chat and let one of our experienced travel managers put together the perfect holiday.
They’ll also be able to advise on the latest flight offers and can organise taxi transfers, car hire or sightseeing if you wish.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
