Asked for twin room Hotel Prince Shinagawa, Tokyo, but a double room had been allocated. Had to make last minute change.
Everything went like clockwork, information sent to us was excellent. It made it very easy to get around. Highly delighted with everything, hotels great and in the best areas for attractions. Will definitely book with DialAFlight again
Lily organised everything fantastically well.
An excellent service - the team was really helpful and informative. We also had an amazing trip so thank you so much for helping to ensure that happened!
Oscar went beyond the call of duty to enable me to travel both directions with my colleague, which made a huge difference to our productivity and overall experience.
We particularly appreciate the immediate response on the phone - and it's always cheerful and helpful.
Really good service as usual.
Brilliant trip. Thanks for all your help as always.
Frank Waters is always extremely helpful & I have recommended both him and DialAFlight to a close friend.
To Spike and the team, thank you very much for the service. It was my first time going abroad alone and so I had no Idea how flights, airports etc worked. Each time I called to ask questions, you were very polite and informative, making the process incredibly easy. The price I paid for flights with you was also very competitive, so having the best price combined with the service provided was fantastic value. I also appreciated your call a few days before the flights to ensure everything was ok and ready to go. Will certainly use your service again. Thanks!
Really happy with the service. I had a great flight to and from Tokyo and a fantastic holiday. Travel Manager Adele was also really helpful.
Your service is second to none and very professional.
Would definitely recommend and use again.
Roy was really helpful planning my initial adventure and then with me making changes just a few weeks before. Great service. I've used DialAFlight a few times over the years for longhaul trips and don't hesitate to recommend your company to friends and family.
Good flights. Great hotel - well located
Very happy with your service and I will definitely return!
Very helpful, very friendly
The problem was with the carrier, delayed flights, late in receiving luggages
Raymond was really responsive, helpful and made great recommendations that improved my flight plans. I’d never considered using DialAFlight before my friend suggested Raymond. I’m glad she did!
Don’t bring us back from Europe on FlyBe again. Horrible experience.
Colin was superb, extremely helpful. Excellent service
Great service as always from Jude. Always an above and beyond service.
I always get prompt service from whoever I’ve dealt with at DialAFlight. Everyone’s so efficient and courteous.
Great, polite, well informed service and communication as usual.
Everything went like clock work. And the suppliers you use for Japan are simply outstanding. Best holiday we've had to date.
Thanks Cody. Great seats and great service. First class all round.
Roy has been arranging my flights and holidays for many years and has never failed me. Personal attention is second to none and he is always my first port of call. Excellent service.
Absolutely satisfied. The customer service was second to none
Big thank you to Roray for arranging everything and making our holiday very enjoyable