Highest satisfaction rating of any UK travel company. 98% of 5708 reviews say 'EXCELLENT'
Having dealt with DialAFlight many times I can say the staff are always in touch with my requirements and do their best to get me a good deal. I also enjoyed the personal touch given on two occasions I needed to change my flight.
Excellent service. I know you are a large company but at all times we felt like we were getting personal attention and over and above what we expected. Even a courtesy email to remind us of the storms coming to our destination and what the implications might be. I usually book direct but I may have found a useful alternative!
Nice to be able to speak to a "human" rather than go through a website. Excellent customer care.
Lovely surprise to be bumped up on BA to Club on the London to Hong Kong leg. Thank you for your help
Thank you Billy for a great service. I would highly recommend DialAFlight as they work to get you the best deal for your trip.
Very good support from Ashton
Great service as always, professional, friendly and always helpful!
Fabulous service as usual. Thank you.
Great company who are always super helpful. Highly recommended
As always Tyler was fantastic
Will be using you again 100%
Returned to the UK after two years working in China and travelling in Asia. All trips organised by DialAFlight have been excellent. They always recommend well-priced, quality products.
I was very impressed with the service. My trip was seamless and all ran very smoothly
I had a slight check-in problem on one leg (quirk of the Chinese system nothing to do with yourselves) and Hayley replied immediately and resolved it expertly.
Very helpful and friendly staff which was much appreciated... We will travel with you again for sure
The trip went really well. There were enormous queues getting through Tokyo security. But I suppose that is airport life these days.
Good to have our seats allocated in advance so no rush to check in. Thank you.
Excellent, helpful service.
Perfect service thank you
Mitch did a great job sorting out the flights and last minute changes!
The flights all went very well. No problems.
The flight on BA out to Shanghai was rubbish (seat would not recline in the oldest plane on the fleet) but not your fault!
I only book with you...
First class, professional, efficient and friendly service
All fine.
Very helpful staff who are always happy to answer questions and advise on matters related to the trip. Excellent service! I have been buying tickets from DialAFlight for many years and always have been impressed and happy with the service received.
Excellent service from Ray. Would highly recommend him to friends and relatives - an excellent brand ambassador for DialAFlight
Excellent, efficient service from start to finish.
Excellent service from Ray
A few problems arose during our travels but your operator soon sorted them out. Very satisfied with service and most grateful.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Need a little help deciding which hotel would be best for you? Feel free to call for a chat and let one of our experienced travel managers put together the perfect holiday.
They’ll also be able to advise on the latest flight offers and can organise taxi transfers, car hire or sightseeing if you wish.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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