Philip is by far the best travel agent we’ve ever used. He went over and above the usual high levels of service DialAFlight are known for, dealing with issues on Christmas Eve on his day off which were all resolved thanks to his efforts
A true key professional service in every respect
Brilliant service. Sally couldn't do enough to make sure we got what we wanted. Will definitely use again.
As always a fantastic holiday. Would always book with you and recommend you as a travel adviser
Lincoln went above and beyond
Our consultant was great - would definitely use you again to book our work trips
The flights with Finnair were not as good as in the past. The outward one from LHR was about an hour late (no explanation given), and the one out of Xian was about 2.5 hours late. The staff are kind, and I just made my transfer at Helsinki in time.
Everything went very smoothly.
The hotel was the best that I have ever stayed at, and I have stayed at numerous 5 star hotels around the world. We plan to go back next year.
Ash dealt with me compassionately and professionally. Always kept me well informed and up to date about any changes of my travel plans.
Such efficient service and Zoe was fab. In the process of booking my next flight with her already! Recommended DialAFlight to everyone I know
You were very helpful
Having dealt with DialAFlight many times I can say the staff are always in touch with my requirements and do their best to get me a good deal. I also enjoyed the personal touch given on two occasions I needed to change my flight.
Excellent service. I know you are a large company but at all times we felt like we were getting personal attention and over and above what we expected. Even a courtesy email to remind us of the storms coming to our destination and what the implications might be. I usually book direct but I may have found a useful alternative!
Nice to be able to speak to a "human" rather than go through a website. Excellent customer care.
Lovely surprise to be bumped up on BA to Club on the London to Hong Kong leg. Thank you for your help
Thank you Billy for a great service. I would highly recommend DialAFlight as they work to get you the best deal for your trip.
Very good support from Ashton
Great service as always, professional, friendly and always helpful!
Fabulous service as usual. Thank you.
Great company who are always super helpful. Highly recommended
As always Tyler was fantastic
Will be using you again 100%
Returned to the UK after two years working in China and travelling in Asia. All trips organised by DialAFlight have been excellent. They always recommend well-priced, quality products.
I was very impressed with the service. My trip was seamless and all ran very smoothly
I had a slight check-in problem on one leg (quirk of the Chinese system nothing to do with yourselves) and Hayley replied immediately and resolved it expertly.
Very helpful and friendly staff which was much appreciated... We will travel with you again for sure
The trip went really well. There were enormous queues getting through Tokyo security. But I suppose that is airport life these days.
Good to have our seats allocated in advance so no rush to check in. Thank you.
Excellent, helpful service.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Need a little help deciding which hotel would be best for you? Feel free to call for a chat and let one of our experienced travel managers put together the perfect holiday.
They’ll also be able to advise on the latest flight offers and can organise taxi transfers, car hire or sightseeing if you wish.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
