Our flight from State College was 2 hours late and we boarded the final flight to London as they were closing the gate. Our luggage was therefore late and had to be couriered to our home address which arrived 36 hours after we did.
Because we had two different types of tickets we had to speak with your staff to get an airline code to check both of us in to American Airlines.
You have been booking my flights for about 30 years - have now decided never to fly again - it is for the young and has lost the glamour we had last century!
Excellent service as usual
Always helpful to know I can call 24/7 if needed. Very friendly helpful staff at DialAFlight
Ian Newton gave me excellent and efficient service again
As always, great service. Thank you to Howard.
I love you guys. I tell all my friends about you. Roger is absolutely superb. I am so grateful to know you exist.
I have been using DialAflight for years. They are my 'go to' for arranging flights and accommodation at good prices, especially when it isn't a simple return journey from the same locations. I highly recommend.
Due to the hurricane In Florida, I had to make some changes. I was pleased you answered all my email queries promptly.
Fantastic service as always.
Excellent trip - also used the emergency line - thanks for the help and advice.
The delay on the return flight was ridiculous (not your fault) and JFK must be the worst airport we have ever been to (also not your fault)…
Thanks Again!
Lucy was amazing! Always responsive and very helpful.
Have not flown for 6 years and the information was excellent
Could not ask for any more support from the team dealing with my flights. Excellent.
Gary Patel has been excellent - providing us with a service that is 5 star
Again just perfect! From start to finish. Greg Mountford never fails to deliver
Always a joy to do business with you Ralph. I and my family have done quite a few trips with you over the years. Wouldn’t book with anyone else
The security people at Heathrow are not trained properly in how to handle travellers with ammo and guns let alone with bottles of wine in the hold luggage. Left 4 hours before flight and he held us up with 5 minutes to gate closing. This is totally unacceptable. Last year they cost me £1000 extra to re book and re schedule flights which Bill did with great panache.
Appreciate the contact before the flight and knowing I could contact you if in trouble. Very reassuring.
It is so lovely to know I can call Roger and he will fix whatever I need, promptly and clearly, while remembering any preferences from last time I booked with him. DialAFlight is now just part of my life.
Have been using DialAFlight exclusively for almost TWO decades. No reason to go anywhere else.
Ralph could not have been more helpful and value for money was excellent. We have used DialAFlight before and will do so again
Have always been professional and followed through
Exceptional service from Ashley. We had the most amazing time away in Pittsburgh, both flights and accommodation were exceptional and we couldn't have been happier with our trip. Will definitely be using DialAFlight again and recommending to all!
Excellent service as usual
Everything went very smoothly. Many thanks!
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