Libby and Raphael were very helpful in dealing with our queries and organising the flights and hotels. It's a pity BA couldn't live up to their reputation with delays on both flights, outbound 2 hours and inbound 7 hours.
Vinnie was excellent. I can’t thank him enough. I’ve been singing his praises to everyone I speak to and I’ve passed on his details to many people.
Gary was extremly helpful and efficient. The whole process was easy
Our flight was cancelled a couple days before departure. Your team immediately got on to the airline to sort things out as the alternative we were offered was not very convenient.
Perfect service as usual
Kept in touch throughout the booking. Good deals. Easy to deal with
Jessie was very helpful. Was able to add an extra ticket later on and provided information about the additional travel requirements during covid
Super service as ever...and so pleased you made it through the pandemic! Amy is a star
What more can I say. The best!
As always Fraser and Gino were excellent however very sad to know that Fraser will not be my agent anymore. I wish him well in his new role on the overnight team helping customers out of hours.
As always, Jane is outstanding. Her call to me to make sure our Covid tests were all set up and conforming to the requirements saved us from a catastrophe on the day of flying as I had not reserved the right tests originally.
Excellent service and very personal. I’ll definitely be back. Thanks Saf.
We really appreciated the extra support you provided as the government regulations changed during our trip.
Reid was very helpful. Made sure I got all information and on time but he also followed it up with a call to make sure I understand what was needed. Really appreciate your patience.
As usual Mike, everything went according to plan at the airport with our documentation and Fit to Fly. Thank you once more.
Tristan was amazing
I had a one hour transfer at Heathrow which my agent changed to a six hour so I didn't miss it but I got there in time for the 1 hr and having to wait in the airport was uncomfortable.
Fantastic, informative, accessible and friendly service
Great service from all the team especially Tristan
Really appreciated the call prior to my departure wishing me a good trip.
Roy was extremely helpful. Will definitely use you again!
Staff provide a friendly, helpful and personalised service with a high level of professionalism. We had to have our flights and hotels changed and staff could not have been more supportive finding the best prices possible
Great service as always.
We had a great trip
Chris is very very helpful
Helpful. Proactive. Efficient. Wonderful company and people!
Super value fares and seat allocations. Great service
We travel regularly with DialAFlight and have made several recommendations to family and friends. A huge thank you to Morgan and her team - you make it all so easy for us!
Amazing service from Matilda.