The Vancouver hotel was massive and really a stopover for cruise ship passengers and the forecourt was very overcrowded every morning so not ideal. American Airlines was horrible. Air Canada was great
Really helpful in suggesting accommodation, flights, car rental. Kept informed at every point. Amazing service
Will definitely use you again
I’m always exploring options for travel and Harry's experience and knowledge are second to none when it comes to offering advice. Perhaps because he’s been there and done it! We had a wonderful golden wedding anniversary
We were concerned about the transit time when returning from Kona Hawaii via Seattle. Jack Sulliman responded quickly to our email and reassured that all would be well. It was! It is good to have a helping hand from time to time when faced with confusing airport facilities
It is a pity you couldn't have helped Air France. Owing to a medical emergency they were hours late reaching Seattle so I spent 15 hours at Seattle airport and missed my connection to Manchester. Can't be helped. I will definitely use you again
Thank you Philippa and the team at DialAFlight for making our trip to Hawaii go smoothly. You were there every step if needed, will always recommend you to family and friends for any travel plans
Service was excellent. Grant Pattinson was very helpful and dealt with queries efficiently.
Malcolm Cowan, our travel manager was amazing - he arranged all flights and accommodation and was also on hand when we had a problem with one of our flights that had been cancelled by the airline. There was nothing I could fault, and I would highly recommend him and DialAFlight, so much so I have already booked my next trip.
Having the mobile app is a real big bonus / help. Able to see itinerary and any flight time changes easily.
I had issues with the meals as I am live raw food, no gluten and no dairy, so, actually vegan doesn’t works for me… There’s no option for that when managing the reservation.
Seymour did a great job. Would not recommend The Hilton Waikiki Beach. Not a great hotel, average service. They took my master card for the resort fee ($315 plus tax), we took a $3 water from the mini bar and charge one ice coffee to the room. They have put through a charge of $431 !
One of our hotels was not to our satisfaction. Zoe our contact at DialAFlight did everything she could to change us to more suitable accommodation, even monitoring her emails after working hours. The new hotel was perfect.
As always perfect in every way, great holiday, fantastic hotel recommendation, caring communication - pre hols and post hols checkin.
I am very happy with your service and hope to arrange it all again for next year
We would suggest that any future clients should be aware that there is a resort fee at the Royal Hawaii Resort charged at $42 per day per room which we were not aware of and this was charged whether or not the listed facilities are used also flights into and out of Hawaii carry a fee for luggage booked into the hold of the aircraft and the fee for our luggage was $105 each way for 3 pieces.
Very well organised as ever - great customer support
Another hugely successful trip organised by the very reliable DialAFlight
Kept me informed throughout, even calling me when BA cancelled our flight. A great holiday safe in the knowledge that all our flights were secure.
Excellent dealings with James Martindale and the team.
Requested a last minute flight change which was accommodated by your helpful colleagues. Many thanks to Mason and his team. 10 out of 10
All very well organised and trouble free. Great recommendation of the Triton Hotel in San Francisco - perfectly placed. Very friendly and helpful with where to eat suggestions that we really enjoyed.
Not your fault but I’ll never travel via Heathrow again! From Maui to Manchester took 32 hours and starting with a night flight meant no sleep for 48 hours. Your bookings and communications were however brilliant and it’s a pleasure to deal with your company. Thanks Raj
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