Based on 9591 reviews on Trustpilot
020·7962·9933
Customer service was very good
Excellent service and very friendly staff
Very happy with the service as usual.
Great service as always from the team.
Excellent communication via email and very prompt replies. Have used you before and will do so again. Great dealing with a person.
Brilliant customer service and follow up to ensure everything in place before travelling
All the arrangements worked perfectly. Excellent choice of hotel in Miami. Good value for money.
All flights worked out perfectly.
As usual Troy fixed everything and all went smoothly
Will be back soon
So organised and so helpful. I will always use DialAFlight
Avis car hire was awful.
Our booking wasn't the most straightforward bur he continued to assist where he could so thank you Saf
I dont think American Airlines is the equivalent to BA. I would not fly AA again transatlantic. Only BA or Virgin.
Fantastic service from Chris. What a company! I would never use anyone else.
Sarah is amazing. She helped me every step of the way through the pandemic. I will definitely be booking with her again and most of my family have booked with her over the last two years
Brilliant service from start to finish. Good prices and always on hand to advise/amend. Regular updates and check-ins right up until departure and on return.
I would like to praise Russell who always goes above and beyond to ensure our trips run as smoothly as possible.
These flights had been changed many time since 2020 - first class service from all the travel representative we spoke to
Vinnie is always really helpful and has great people skills
Great service - thank you.
You all did more than I expected.
Your service was excellent but would not fly AA again if I could avoid
Robbie is super helpful and will continue to use him to book all my flights from now on!
As always, very happy - already recommended to friends and family
Really pleased with the service we got from Phillipa and Dan. Very, very helpful and hotel choices were really good.
Barney was fantastic from start to finish. Nothing was too much trouble, despite myself and a large group amending our flights and schedule on numerous occasions. He even gave us a courtesy call before our flight to ensure we had everything sorted. This was an excellent example of fantastic customer service.
Raj looked after us fantastically. We will definitely use DialAFlight again and recommend to our friends and family. The price was good and the service excellent.
Very personalised service, staff very helpful
Colin really looked after us and could not have been more helpful.
Our favourite places to eat. Enjoy awesome food and stunning decor
Don't miss these awesome cocktail bars. The hottest places to unwind after dark
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
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Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
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