Phillip was amazing sorting out new flights when our Aspen - Houston leg was cancelled. He found several solutions and completely saved us any worry or panic
All perfect thank you
A reminder about the need for an ESTA would have been useful but otherwise everything was great. My seat at the back of the plane gave me lots of extra room
Good job done
The airports and airlines are a complete disaster. I’m glad I had DialAFlight to rely on when things went awry.
So quick and easy. Reminded me why I booked with you in the past! Zoe was wonderful, reminders sent for what I needed to prepare and have ready for my trip.
I always speak to Amy Hibbert and she is excellent. She is always so helpful and friendly and gives excellent after sales service too. I have already recommended her to my friend when she couldn’t find flights and Amy was able to help her.
Graham was excellent in sorting our itinerary especially as we had some late additions to the holiday. He was very helpful, patient and very professional and kept us updated on all aspects of our booking. Really exceptional service and a credit to DialAFlight. Will highly recommend your services
Jack was fab. From initial enquiry, to my parameters changing, to booking the trip. Everything was straightforward. Will definitely book with DialAFlight again.
Always someone there to answer phone. Response times are excellent. Transfer of information from one member of staff to the next seems very effective. People know their stuff
Well done Elizabeth, reliable as ever, thank you.
You are always exceptionally helpful.
Marvellous as ever - thank you Jarvis!
A brilliant service from Wayne - everything was perfect - I will be doing it all again later this year
Really quick and helpful service. Will certainly recommend to others.
Your side of the booking was handled excellently, the downside was the airline. The seating was very uncomfortable with very little recline and the food was awful, could not eat it. Do not want to fly United again.
Easy to contact anytime
As always Manny is excellent!
We have recommended DialAflight and in particular Debbie to neighbours and friends. We receive excellent customer care and prompt and useful responses to our questions.
Excellent service from Sarah and team as usual.
Keep up the good work
Helpful all the way
Excellent service from start to finish. Have used several times. Sarah is our main contact and is always helpful and knowledgable as is the rest of the team. How it should be done!
Extremely professional and helpful
Another fantastic trip. Will be contacting Eric to arrange my next trips in 2022
Thank you for all the help and information, especially regarding the COVID restrictions and testing. I couldn't have done it without you!
Excellent in every respect
Ian was fantastic with booking our flights and car. He listened to what we wanted and provided an excellent solution. We have not used a company before to book flights - usually book direct - but our experience with DialAFlight, and especially Ian, has changed this. We will certainly be returning customers
Excellent service from Teddy. Phone calls were answered quickly. I haven’t used a travel agency for many years but will certainly use this company again.
Sally went above and beyond the line of duty.
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