First class service as always - especially any after sales queries
Very competitive cost for flight and car rental, will definitely be back
As always, very pleased with the service from Marco and Joey.
Being able to contact DialAFlight without the usual long delays of being in a queue was extraordinary. 1st class service!
Thank you, all went well
My only concern was that I never received a contract or final invoice from National Car Rental which they assured me they would email, also not sure if a deposit was taken and refunded? Would definitely use your company again as really appreciate not having to hold on the phone for ages so please don't change that!
As ever Ash delivered. Hermitage Hotel in Nashville was excellent. Only watch out next time is car hire. Is there a way to get better, faster gold service? Waiting times at airports to collect cars using standard method was very long.
Seats were good but food very poor on United Airlines
As always, great deals & great service
Lee Coughtrey was extremely helpful and supportive. My return flight from Denver to London was cancelled and he rearranged a direct flight to get back to London the same day. He dealt with this matter in a very speedy and swift manner which helped to allay any concerns and anxiety I had.
Can't fault a single thing. Everything went smoothly. It was all perfect.
Always love booking with DialAFlight. Great prices and customer services. Dealt with Luke this time and he was very helpful.
Amazing holiday in great part due to the help and guidance given by your excellent Travel Manager, Gary Patel. We would not hesitate to use your services again - especially if Gary is there to help out! We will happily recommend you to friends and family.
Fantastic service, we felt personally looked after!
Roy sorted out my flights and car hire very quickly with no pressure. I have used DialAFlight many times and have never been disappointed.
Appreciated the expert advice.
Amazing, amazing service! First off, price was a slay, and booking was super easy. For the actual trip, unfortunately I missed a connection at LAX due to an ungodly queue at passport control. Karina on the DAF emergency line was so kind and comforting and called literally everyone she could to try and get me on a flight with another carrier. I ended up having to get two red eyes through Dallas due to the the airlines policies and my shoddy travel insurance not covering missed connections. But she was a beacon in a very stressful solo first ever longhaul flight! So yeah. DialAFlight are great, but massive thanks to her!
Only thing that went "wrong" was we got a 2WD car instead of 4WD. Turns out it isn't illegal to drive it in the mountains but we thought we had specified 4WD - we will know to do that in the future
Phillip was amazing sorting out new flights when our Aspen - Houston leg was cancelled. He found several solutions and completely saved us any worry or panic
All perfect thank you
A reminder about the need for an ESTA would have been useful but otherwise everything was great. My seat at the back of the plane gave me lots of extra room
Good job done
The airports and airlines are a complete disaster. I’m glad I had DialAFlight to rely on when things went awry.
So quick and easy. Reminded me why I booked with you in the past! Zoe was wonderful, reminders sent for what I needed to prepare and have ready for my trip.
I always speak to Amy Hibbert and she is excellent. She is always so helpful and friendly and gives excellent after sales service too. I have already recommended her to my friend when she couldn’t find flights and Amy was able to help her.
Graham was excellent in sorting our itinerary especially as we had some late additions to the holiday. He was very helpful, patient and very professional and kept us updated on all aspects of our booking. Really exceptional service and a credit to DialAFlight. Will highly recommend your services
Jack was fab. From initial enquiry, to my parameters changing, to booking the trip. Everything was straightforward. Will definitely book with DialAFlight again.
Always someone there to answer phone. Response times are excellent. Transfer of information from one member of staff to the next seems very effective. People know their stuff
Well done Elizabeth, reliable as ever, thank you.
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