Excellent attention at all times by Patrick and Liam. Always available and very helpful.
Really pleased with the service I always receive from Michael Millward, please pass on my thanks.
Thanks to Cody's suggestion that 20A was still available I managed to get a window seat on return
Thank you Keely
Still having problems getting special assistance. Need to tell the person at check in. Otherwise excellent. Will definitely use DialAFlight again.
Reid is an excellent account manager and delivers every time.
All hotels/motels were fine with the exception of Redondo Pier Inn which was not particularly nice - rooms smelt of stale cigarettes. Thankfully only there for brief stop on road trip so no real impact. Appreciated being able to contact DialAFlight when we wanted to tweak itinerary whilst in USA - saved lots of unnecessary time in LA traffic!
We needed to make last minute car hire changes and they were dealt with swiftly with great communications. It was very reassuring knowing there was someone to help at any time of day
Thanks Billy for all your help.
Only issue we had was with Thrifty - it took 90 minutes to pick up our pre-paid hire car - because Thrifty did not have enough staff on duty at their pick up desk. They told me it usually takes 2-3 hours !
Laura Is the best person in the world!
Sarah and Julie always look after me and my family. Can't wait to plan the next trip!
Ryan did an exceptional job and provided valuable customer service.
Everything was brilliant - thank you
I found everyone I dealt with at DialAFlight to be so very helpful and kind - would recommend the firm to anyone excellent.
Always helpful
I cannot thank Rupert enough. Nothing is too much trouble and he is so calm and gets things done when I had, on my latest trip, a family emergency. I recommend this company to everyone I know. Truly excellent
Only problem was lack of wheelchairs at Heathrow. I had to wait 45 mins on flight out, which meant little time to enjoy the Lounge area you provided. On return landing, again the wait was nearly as long, when I should have been off and through customs quickly, being in Upper Class, but the pilot left the area before I did!!.
Really good service and very helpful company
Excellent choices of hotels for us in Boston, Napa and San Francisco. Thank you, a very good trip.
As usual we have been very happy with your service. We have recommended you to friends and family.
Great service as usual from Joe
Thankyou for all your help, particularly in negotiating a refund and sorting out a flight cancellation.
We had a great trip and the flights all worked out perfectly! Thanks so much for all your help.
Once again DialAFlight have come out on top for our latest extended flights and road trip in California, Nevada and Arizona. Many thanks to Matthew for organising our holiday in such a professional and pleasant manner.
If everything had worked out as DialAFlight had planned the journey would have been seamless. Unfortunately British Airways managed to screw it all up again!
Very professional and helpful
Travis was brilliant as usual
Lily, everything worked very well.
This is the second time I have used Amelia to arrange a holiday and once again she has excelled. I have never visited the west coast of the USA before and her knowledge and experience proved invaluable for our road trip.