Brilliant support from Dale.
Surprisingly with all the strikes in the UK the whole trip went well from start to finish. Connecting flight bang on time as scheduled.
Chloe was very helpful and informative throughout whole booking process
Dylan did a great job arranging our flights to New Zealand and was always available to answer queries. This is not the first time we used DialAFlight and we'll continue to do so.
As before, Simon Pitman's service was excellent and much appreciated
Everything was perfect as is usual. Thanks for your excelent service
When booking flights for folk who have to travel from England to Scotland try and allow extra time for connections between international and domestic. Getting through security and customs takes a long time in some areas causing worry about missing connecting flights.
Many thanks for helping us to enjoy a splendid trip
The usual excellent service from Sally Burton.
Jackson is an all round great guy - will continue to use him for all my travels
Out of all premier economy flights taken on my trip Virgin was superior. NZ were charming personnel and British Airways was rather shabby. Staff perfectly polite but offhand, food inferior, and the only airline to use plastic cups for water. Your company was most helpful and efficient.
You could have booked us some sunshine!
Everything went according to plan - no delays and the service on Qatar was excellent. They really looked after me. Also on Jetstar, no complaints there either. The whole trip for me was a good experience
Seats very cramped on Air New Zealand flight changed on return journey and paid £50 each extra for better seat. Very pleased with United Airways
Ashley was excellent and made booking very straightforward. The after sales care and support was awesome!
My flights to and from NZ were cleverly dovetailed to ensure easy travel without long waits at the various airports. Before contacting DialAFlight I’d been uneasy about doing long haul flights for the first time. But they were so professional, so pleasant and so reassuring that I ended up completely relaxed andthoroughly enjoyed the journey!
Been using you for 13 years and very pleased with your service.
Helpful, and reliable as always. A couple of emails from the other side of the world (NZ) and our return flights were swiftly rearranged. We have used DialAFlight for several years. We have never been disappointed and cannot recommend them more highly.
Great trip. Thanks Niall
Singapore Airlines and Swiss Air were excellent however wouldn’t fly with Lufthansa again. Clearly the longhaul equivalent of Ryanair!
Dylan was fantastic as always.
Dominic gave me full confidence that if anything went wrong he would be at the end of the phone. Luckily we didn’t need to test this, but it was nice to feel that he was.
Connie did an outstanding job for us
On outward flights, everything that could go wrong did - flight delay, re-routing, downgrading, delayed luggage. My account manager, Saf Patel was brilliant, keeping in touch throughout, providing support and guidance both during the journey and afterwards.
Very happy with everything - Stafford did a brilliant job for me and the App was very helpful and reassuring
Everything went as planned - very, very pleased with your customer service and professionalism
Thank you for all your help. I had to change some flights while I was abroad and found the 24/7 support extremely useful and calming.
Air China was better than I expected but the timing of the return flights meant it was hard for me to sleep.
Tristan Chatburn was excellent as always and the assistance provided by your out of hours staff when I had an emergency was fantastic.
So reassuring to know that someone is there to answer all my questions and provide support at any time during my flight to New Zealand.
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