Based on 8983 reviews on Trustpilot
020·7962·9933
Very satisfied
Thank you for the advice on trying to get our Qatar Ehteraz app to change green. It turned after 7 days which left us 6 days to go out and about. I was very concerned that we wouldn't be able to enter the airport to return home and Ehteraz made an announcement that they wouldn't be responsible if people couldn't get on their flights. Just thought you should be aware there is a problem at the moment.
Just one thing, we didn’t receive an airline reference number before our flight from Doha to Muscat. This became a bit of a worry when checking in at Doha.
We always feel really confident and reassured when we use DialAFlight. We appreciate the last minute phone call to check we’re happy and have everything we need for our journey. We are so impressed and grateful for the individual attention we get from our ‘own’ representative, who knows our plans, has our travel history and requirements to hand and understands our needs. This personal and reliable service is, in our opinion, second to none!
Daniel is a legend. I can honestly say that I felt so reassured from beginning to end just knowing that if anything went wrong that Daniel would be at the end of an email to support me. It literally gave me that added confidence that I needed. He is such a professional but also has the ability to be able to add that much needed personal touch, which is why I go back to him every time the people that I know need flights.
Great service from booking to departure. Highly recommended
Danny was brilliant, efficient and really professional - great work. Especially as he had to change our flights twice.
Theo and Jeff were so helpful
Tara always goes above and beyond. Thank you
Lovely holiday, definitely will go back.
You are my travel agency. Great personal service from Sebastian. Really appreciated
Amy has been giving us perfect service for about fifteen years. We look forward to booking again with her.
I loved your answering technique - a person answered quickly every time I called, and I appreciated the way you check we are ok a short time before we flew.
We had great service and I’m grateful you kept us informed all the way. We will definitely use you again and I will recommend you to any friends or relatives looking to book a fight or holiday.
Great advice and service delivered. Had a perfect five year anniversary holiday.
Stan is so brilliant, easy way to travel.
Perfect , thanks to Billy once again
Ronnie has been a long time travel advisor. He has been excellent at all times. He is highly responsive, informative and honest with me. I have now moved to New Zealand but hope to continue to book with him and have recommended him to friends and family who hope to visit.
Transfers could have been more efficient - no confirmation regarding return journey and needed to chase and arrange/confirm details.
Still coming back to you to arrange our overseas flights, for more than twelve years!!
Very helpful staff. Put us in touch with company to provide niche travel insurance which we had been unable to find elsewhere. Everything went very smoothly, so thank you very much
Thank you for your great service. I wanted to let you know that Qatar was great but their bland choice for food was chicken both ways and I only eat fish but they did not have a fish option.
Fantastic service - made booking our flights exceptionally easy and beat any price we could find online by a mile. Would not hesitate to use again.
Ash was fantastic. Had a great flight, great service and he was very helpful in the build up. Will definitely be recommending to friends and family
As I'm in NZ I would like to know if DialAFlight operate from here? Because I had to phone to book in the UK I initially thought it might be a scam but everything was great. The flight was much less than the airlines themselves were advertising.
I would like to thank Michael for his fantastic service
Manny is a super guy!
Excellent trip planning, advice and support over many months from Danny
Will use you again
Troy is fab
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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