Our hotels were mostly fine and they were well situated. However, we have stayed in the desert a couple of times before and we didn’t think the Wadi Rum hotel provided an appropriate setting. It consists of futuristic bubbles, so it is very far from a Bedouin tent or more authentic experience. I don’t know why it gets such good reviews on TripAdvisor.
BA Club seats and service - awful!
Thank you very much for the after sales service care and special thanks to Orlando Spragg.
Austin was his usual helpful, professional and personable self when booking. He provided 2 alternatives for my flight to Amman and allowed me to choose. He emailed me prior to departure to ensure everything was OK. I have been booking with Austin and the DAF team for over 15 years now and will continue to do so, and recommend your services.
Excellent service and feedback, kept us informed, helpful in all areas. Jeff is excellent and was there for any advice or help
Just to say no meal on the BA flight to Amman over 5 hours flying- considered poor service by them.
Stan and his team were excellent throughout.
Declan always helps with every detail. Outstanding service from him and his team at DialAFlight. Thank you everyone..
The trip was perfect. I can always rely on your company and have recommended you to friends.
Really proactive about keeping me informed on BA strike and my possible alternatives
Excellent flight. Thank you.
Easy and quick process. Professional and polite
Declan and his team deliver a professional, pleasant and patient service time after time...my schedule is often rushed and complicated but they always find the perfect solution
It was a fantastic service. That's why I only book holidays with DialAFlight. Hassle free. Thank you.
We had a perfect holiday. Marie helped everything go smoothly and we will continue to recommend and use you for all our holidays.
Very impressed with the high level of service provided by Troy
Good service from DialAFlight. But I wouldn't choose BA again! Over an hour to bag drop at Terminal 5 LHR - only one person handling check-ins / bag drops with over 100 passengers waiting. No wheelchair on return journey when one was promised. I sensed that morale among BA staff, both in the air and on ground, was pretty low.
Everything was perfect and went so smoothly. Excellent airline.
Perfect trip thank you!
Robert has provided excellent service to me for the last 10 years or more
I passed on recommendations to fellow travellers in my group holiday
Arthur is fabulous and has always been a great help to our family and friends.
Very good customer care
All fine. Good service. Thank you.
Excellent service, very courteous and helpful staff, especially Karina.
Fantastic service, fast response and truly amazing value.
Always helpful and clearly addressed my ditsy concerns. I always use DAF for long haul flights.
Good value and friendly service
Good value hotel.
Noah was great as usual
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