The DialAFlight team were very helpful when there were issues with Avianca over delayed flights to my destination. They investigated the situation on my behalf, and gave me prompt feedback and advice. Although the email I received from Avianca the day before my departure informed me of a changed time for my second flight, it was DialAFlight who discovered the real problem was with my first flight (from Heathrow) which was delayed 12 hours! I was thus able to make arrangements for an overnight stay in advance - unlike fellow passengers, who only heard about it on arrival at Heathrow. Thank you, DialAFlight!
Always a good experience booking through DialAFlight. Great customer service and good recommendations for flights. Pleasingly low prices too. I love the fact I can ring for help/advice if I have any queries.
We had a great time, lots of lovely views, wildlife and hotels. The only issues we had were out of the control of DialAFlight, such as British Airways promising to deliver luggage to Cusco but leaving it at Lima.
Always impressed by the service. Will continue to use for all my trips to Ecuador.
Usual excellent service!
Booking through you, we did a lot better than those who booked direct with Noble Caledonia
Great communication by your staff - always keeping me up to date with any changes, regardless of who brought them about. I will definitely use your business again.
Always very pleased with the service. Have recommended DialAFlight and Gavin to several friends already. Thanks for making things easy!
Pre booking child's meal an excellent choice. Avianca underated.
Always good service - never been disappointed. This is my fifth or sixth time I've used DialAFlight. It's so nice to speak to someone who can answer all your questions and know you can ring at any time for support from a pleasant and efficient team member.
We forgot to check In online for the return journey. Assumed we couldn't, only to find all 6 seats apart from 2 dotted all over the plane for flight from Bogota to London.