Doug and his colleagues are always brilliant. They are able to give you all the flight options in nano seconds and take care of everything, including sending reminders and links you need. They’re always happy to answer any questions and it’s great to know they’re there as a back up in case you have any unexpected problems.
We have booked with DialAFlight for several years and find the staff most helpful and efficient
A last minute trip which went as planned, thank you.
Calvin was very patient and organised a fantastic holiday to Chile. It all worked like clockwork and we had an amazing time. We will definitely use DialAFlight again. Brilliant service .
Really helpful service - friendly and easy to work with. I’ve really enjoyed our holiday. Only thing that could be improved is the checking in with South American flights as the reservation code did not populate, so the ability to copy and paste this would have been a tweak that would helped.
Doug Scrivener was very helpful and efficient. I have already recommended him to colleagues and our firm as we do a lot of business travel. I will be obtaining future quotes.
Great service in keeping us informed before and throughout our trip ... and excellent deals on our flights. The hotel in Buenos Aires didn't really live up to expectation .. although it was quite adequate.
I was told there was a free shuttle service from the airport to the Hilton Garden Hotel. However, I had to spend £20 on a taxi (daylight robbery by the official taxi service) for a 2 mile journey. I was not told one had to book the shuttle.
Excellent communication - Richard was able to answer all our questions and provide the necessary information. Given that we flew 2 years later than originally planned due to covid we were kept fully informed and there was no stress at all. Great service - well done!
The whole process ran smoothly. Graham phoned us prior to our departure reminding us to check in online
We know we can always rely on you.
DialAFlight is normally my first port of call when planning a trip and I have always recommended your company to my friends because I feel I get a very good service from you.
The price reflected the half empty plane. I don’t know the logic. But I went and came back. That’s what matters
Our thanks to Russell for his constant help and support. He is one in a million and will go an extra mile giving us his advice.
Kieran managed my booking and he is an example of how to do customer service! Incredibly helpful, quick to respond and genuinely interested in trying to help. My trip was not without it's hiccups and Kieran was reassuring when running through the various options. 10/10 and would recommend.
Faultless as always
Harry couldn’t have been more helpful - he kept us updated on any changes and provided us with advice on other aspects of our destination. We always recommend you to family and friends.
The agents were very helpful with excellent service
Excellent service as always.
Niall is outstanding!
Just to let you know that our trip to Chile went as smoothly as possible, despite all the onerous covid documentation that had to be completed. Many thanks for your kindness and consideration.
Really great friendly service. I wouldn’t go anywhere else. Alex and his team made sure we had everything we needed for our flight to Chile. I cannot thank them enough.
Thank you for all your help and support throughout this trip. I appreciated it
Harvey supported us constructively when we most needed it. I will always be grateful.
Iberia flight Santiago/Madrid/LHR for Sat 14 March cancelled three days before. Jack was on it immediately and had it sorted by 09.15 the next day onto a BA direct flight on Sun 15. Just terrific full on service and perfect delivery
First class personal service from start to finish. Highly recommended
You are always my first port of call for travel support
Ted was fantastic. Couldn't ask for better service.
Great flights to Santiago via Paris. Well arranged and with no problems.
Tony organised another great holiday, thank you