020·7962·9933
We were getting very concerned that our flights might be cancelled and we'd be stranded and sent a couple of “worried” emails. You kept us calm, reassured and sensible. Some good advice, but more important than that, it was so important to us to know that we weren’t alone. Thank you so much for your help and advice. I know you must have been working madly to keep up with everyone, but your response times made us think that we were a high priority despite that. You were amazing.
Phone call to re-arrange flights in today’s circumstances, with follow ups, should be followed by all. Well done Mike!
This is the first time I've had to contact you during a trip (in this case to change flights as we needed to get home early due to the coronavirus) and it was handled with great efficiency and professionalism by Roray
Fantastic trip. Walkers Tours in Sri Lanka provided a driver who was excellent throughout. Very knowledgeable. Thanks to Rupert and team for sorting our requirements as we booked late and changed our minds several times.
Amazing. We had a wonderful time, a couple of little hitches, but got sorted out. Overall. Brilliant
Felt very looked after right down to phone call day before to check I hadn't forgotten anything. I always feel like I'm a valued customer.
Great service and advice once again. Thinking of where to go next.
Greg could not have been more efficient and helpful
Fab holiday. Ruby is amazing
Again really impressed with the flights and connections Jack put in place.
Always found everything made so easy for us by DialAFlight
Perfect service, thank you
Gareth does it again !
Everything worked out very well - will recommend and use your service again.
Flights to and from Sri Lanka booked through DAF with Les as the point of contact were perfect with appreciation conveyed to all involved.
We have used DialAFlight a lot in the past 4 years and have never been disappointed. Great service.
Excellent service with efficient friendly staff
I have always dealt with Trevor who is excellent. I would recommend DialAFlight to anyone. Absolutely 5 Star
Brilliant service. Will use again.
We have already recommended you to all our friends and family. We couldn't have had a better service
Helpful and quick to answer phone at any time of day
Exactly as expected
Very happy with the customer service received from Stephen
Stephen was extremely helpful,and accommodating.
All good with this trip and excellent contact before flights thanks to Carla who has now moved on. She has been great over the years and we look forward to dealing with Otis and other team members shortly to plan our next trip to Oz.
Excellent customer service. Alfie was really helpful.
Thomas, you did a good job for us again. All documents arrived on time, no fuss and no panic for us.
I always recommend Niall and the team to my friends. Excellent attention at all times. I go nowhere without DialAFlight. Brilliant team...
Nicole was friendly, helpful and efficient as usual in all our dealings. The driver-guide provided by Walkers Tours in Sri Lanka was excellent. All the hotels (with possible exception of Secret Ella) were very good. We had a great holiday.
Brilliant service as always. No complaints.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
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