020·7962·9933
Helpful and quick to answer phone at any time of day
Exactly as expected
Very happy with the customer service received from Stephen
Stephen was extremely helpful,and accommodating.
All good with this trip and excellent contact before flights thanks to Carla who has now moved on. She has been great over the years and we look forward to dealing with Otis and other team members shortly to plan our next trip to Oz.
Excellent customer service. Alfie was really helpful.
Thomas, you did a good job for us again. All documents arrived on time, no fuss and no panic for us.
I always recommend Niall and the team to my friends. Excellent attention at all times. I go nowhere without DialAFlight. Brilliant team...
Nicole was friendly, helpful and efficient as usual in all our dealings. The driver-guide provided by Walkers Tours in Sri Lanka was excellent. All the hotels (with possible exception of Secret Ella) were very good. We had a great holiday.
Brilliant service as always. No complaints.
Excellent customer service as always from Mitch
Extremely happy with your customer service and prices were reasonable.
I love the fact that you can talk to the same person when you ring and also ring up a week before our flight to check we have sorted everything and remind us about visas. Thank you, great service.
Tristan was brilliant. Followed up with calls and responded to my request for help while in Sri Lanka. He is a credit to your company.
Byron was my travel manager and he was absolutely fantastic! I needed to change my flights last minute and this was done with no trouble at all! I was a little hesitant when booking as I had never heard of the company before but I am so glad I did. Amazing service, will definitely be booking through him again! Thank you!
Your staff were helpful, friendly and professional. The many changes we needed to make were completed by them with great skill. We will definitely use your team again.
Excellent service every time I spoke to my travel managers. We had some problems on the ground but the team were able to help rectify them. Cannot recommend DialAFlight highly enough!
Excellent service as usual
Always so helpful and understanding
Well done to Kennedy and team for assisting us with a flight connection problem to Maldives. A perfect holiday.
Another lovely holiday and it's all thanks to you Sonny! Thank you for all of your suggestions (hotels and countries). What would I do without you?
We were in Sri Lanka during the recent bombings and Robbie contacted us straight away letting us know he and DialAFlight were there to offer assistance and help whenever we needed it.
Overall very good, thank you. We did have problems with the meals as they had me down as a strict vegan, which I am not.
Excellent service
Marie is as always excellent and exceptionally helpful
A great flight and excellent service.
Brilliant trip - exceeded my high expectations.
Harvey is always so helpful on the phone and makes the booking of any flight so easy. I always recommend him to my friends and family
The tailormade trip to Sri Lanka and The Maldives was excellent. My friends truly enjoyed it and I hope that they are now DialAFlight converts.
Again another first class service which offers peace of mind with everything taken care of
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
