Your calls always answered within 5 rings.
Do not use Holiday Inn Express Delhi airport!
Excellent service
Emma was a great help
We were told that luggage would be sent through to Kolkata, rather than collecting it in Mumbai. But BA were very clear at Heathrow that this was not possible. Only a minor inconvenience.
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
You didn't have to rearrange a flight home for me after a last minute international flight cancellation on this holiday, as you did on the last, but it was so good to know that - far from home - you were there to help me should I find myself stranded. Thank you so much for being there.
Everything was handled promptly, professionally and it delivered an experience in India that was everything we hoped for. Great to have a team that were readily available to support us in both the planning and execution! Particular call-out for Brody Letchfield who was our main contact and ensured that, through liaison with Tamarind Global on the ground in India, everything ran smoothly
Seymour has been fantastic and would not hesitate to use again
As ever, Theo worked hard to get us the right flights. His level of communication is excellent and it made our journey very easy.
Michael was excellent and nothing was an issue. All my changes were sorted out without any problems. I wish more were like him!
I know you can't do anything about Heathrow Airport. DialAFlight and Vistara delivered.
Will be using you again for all future travel. Professional courteous and extremely helpful.
Julie helped us immensely and was great throughout the whole experience
Jet Airways closing down was a testing time for you, during which my contacts, Jason and Nathan could not have been more than helpful. Thank you for excellent service, I will use you again soon
Everything went like clockwork
Pleased with DialAFlight, disappointed with Jet
Great service thanks
The trip to India went well without any problems.
You were good but the airline was far below good service
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