Your calls always answered within 5 rings.
So refreshing to have calls and queries answered immediately and by someone who is not in a faraway call centre.
Fantastic Arctic trip. Only drawback was the timing of the alpine train from Kiruna to Narvik as it was all in the dark.
Great service again (thanks Edward!)
Matilda has always been friendly, efficient and delivers for us
Fergus really took care of us at the booking stage and after sales service too! Excellent CS will definitely be back for more trips
Great service from Russell yet again making it a stress free trip.
Everything was fine until our luggage was delayed from Stockholm for 24hrs. But we’ve got it back now. Heathrow airport delivered it back to our house.
Friendly, professional, prompt and helpful!
Took the sting out of travelling.
Friendly service, accurate and it all worked as booked. Are you able to add a parking link? I used a 24/7 meet and greet which worked but I was surprised to see my car had done 66 miles between drop and pick up!
All international and internal flights were well organised and this helped the trip run very smoothly from start to finish
Great service and help with travel arrangements that made all the difference to our holiday. I cannot speak too highly of the way DialAFlight looked after us
Loved the call pre departure. That's a rare and appreciated level of care and service. Also asked for seating to be sorted and it was. One thing we could do is to get any frequent flier numbers loaded into the system. Overall very happy with my first experience. It's a very welcome throwback to the old days of having a travel agent with a screen to sort things directly and not have to faff around with booking sites and all the rubbish of online bookings.
Thank you to Stan for excellent organisation and a very personalised service. We would definitely use again personally and professionally and recommend to family and friends.
Everything Shane arranged for us was amazing... we loved Stockholm. The location of the hotel was perfect.
Spot On - Thanks Ashley
Everything was perfect. Thank you to Jack Sulliman.
Roger does an excellent job and makes travelling so much easier.
The trip went very well - all flight connections worked and we arrived on time
Well organised at such short notice- we were very impressed and will definitely use the service again!