It’s great being able to speak to a real person
Excellent care and follow up.
Very swift process
Hope we live long enough to go again
As always Dennis gave excellent service, even calling me the day before to ensure I had everything and to wish me a safe trip and an enjoyable vacation, reminding me that he was available during my trip should it be necessary to reach him. It is so lovely to get such great customer service, given that I work in the service industry, and often find it lacking.
Very prompt and friendly when answering telephone enquiries. A great help
Ted and his team are brilliant
Once again Dennis did an excellent job of taking care of my travel arrangements.
It's really great to be able to speak to a live person instead of having endless menus and musak. Also to speak to the same person if you have any queries and need to phone again.
Curtis always does an excellent job.
Helpful. Efficient. Polite and friendly. Much faster than booking online.
We were very impressed with the customer care which made the whole experience very enjoyable.
Good trip. Thank you.
Very polite helpful staff. Nothing any trouble to them. Thank you very much, my trip went very smoothly. Will use you again.
Despite your overall service being great, my SAS flight to Stockholm was delayed meaning that I very nearly missed my connecting flight to Gothenburg making my journey very stressful.
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