Your calls always answered within 5 rings.
All good and names correct. Thank you
Thank you. Five stars
Very helpful
It is particularly nice to be able to speak to a live person right from the start without tedious menus. Much simpler than checking all the airlines, times, prices, yourself.
Curtis, I can’t thank you enough
We were well looked after and my husband had special assistance which worked well
Just to say thank you for your service
Flight home affected by the IT glitch last Friday - not your fault.
Thank you to Edward Scudder for all his help and advice. We had a great trip.
Excellent service
Excellent
Ashley nailed it yet again. The easiest and most effective solution ever. Call and they sort everything out.
Neil and his team were all so helpful. We could not have managed the trip without their help. AND they answered the 'phone quicker than any other company that I have had the misfortune to ring in the last 30 months!
You guys always deliver - a pleasure to deal with.
Always very helpful and professional in all communications.
Gavin was great as usual. Warning of change of terminals and getting alternative flight details quickly when we thought we might have to come home early.
It’s great being able to speak to a real person
Excellent care and follow up.
Very swift process
Hope we live long enough to go again
As always Dennis gave excellent service, even calling me the day before to ensure I had everything and to wish me a safe trip and an enjoyable vacation, reminding me that he was available during my trip should it be necessary to reach him. It is so lovely to get such great customer service, given that I work in the service industry, and often find it lacking.
Very prompt and friendly when answering telephone enquiries. A great help
Ted and his team are brilliant
Once again Dennis did an excellent job of taking care of my travel arrangements.
It's really great to be able to speak to a live person instead of having endless menus and musak. Also to speak to the same person if you have any queries and need to phone again.
Curtis always does an excellent job.
Helpful. Efficient. Polite and friendly. Much faster than booking online.
We were very impressed with the customer care which made the whole experience very enjoyable.
Good trip. Thank you.
Very polite helpful staff. Nothing any trouble to them. Thank you very much, my trip went very smoothly. Will use you again.