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What 140 of our customers thought of Madrid...
All arrangements perfect as usual
Noah provided excellent service from the initial booking through to our return home. Great recommendation for the hotel, its location was perfect for our needs and local amenities. Would recommend DialAFlight to anyone wanting a holiday, city break or just a flight
Any code-sharing should be made crystal clear, especially when that leg of the flight has the same code at the leading airline
This is not a complaint nor is it your fault. I bought tickets online from the Madrid tourist office and there was nothing to indicate that people over 65 either pay nothing at museums or half price. Perhaps you could let people going to Madrid know about this as I felt ripped off by the tourist office.
Excellent service and good flight recommendations
The boys and girls at DialAFlight always deliver. Can’t wait for my next trip!
Excellent service. Christian was extremely helpful and professional
It’s becoming more complex and tricky to book travel independently. What a relief to turn to DialAFlight to sort through the complexities on my behalf.
Fraser looks after us very well
You have always been excellent
Always available even while abroad, ready to resolve any issues or respond to any queries.
The flights were great (especially the upgrade to Business Class on the way out). Parador Hotels all lovely.
Have been with DialAFlight for many years because the service is always excellent and the expertise of the agents is invaluable. Would thoroughly recommend.
I have used DialAFlght before and I find them really efficient and above expectations. Lucy Macnab was a real star and I had every confidence that if something had gone wrong she would have sorted it out.
Mason was extremely helpful and professional. We would certainly recommend DialAFlight to others and use them again in future.
Malcolm Cowan and his team are always immediately responsive and sort things out pronto. Would recommend highly.
Excellent service for the past 30 years from your company. Congratulations to Helen Jones who's my contact
Generally everything was OK but better information about the car hire pick up would have been good. We went to the car hire desks at the airport only to find that Centauro was offsite and used a shuttle bus.
Wouldn't use Paradors again. Staff seemed more concerned with their own convenience than the customers
Just a fantastic service with someone who is building a relationship with us and is beginning to know what we like.
Great itinerary. Had a lovely time. Will definitely book again in future.
Ethan was extremely helpful. Planned everything perfectly and was easily available to speak to on the phone. A wonderful trip to the paradors of Spain!
Delightful to work with the app and your team always so helpful, thank you
All well organised and problem free. Had a great time.
Advise that pools were closing on the 23rd Seprember. Alter the route so the last stop was nearer to Madrid. We realise that this may not be possible due to scheduling by the Paradors. All in all we had a superb holiday and will definitely consider doing Pousadas next year.
Everything was perfect, thanks.
Communication from Fraser was excellent. Paradores were excellent, but would have been VERY useful to know we were visiting during a festival in Avila and should have reserved one of the limited parking spaces. Finally, order of stays wasn't ideal leaving 230km to drive on final day. These quibbles notwithstanding it was an excellent holiday and decent value for money, thank you.
Five stars
Enterprise was not the car rental company we would have chosen.
City Break to Madrid. Petit Palace is good central hotel / base for getting about. Not the most luxurious on first sight, but clean, comfortable, good breakfasts and friendly, attentive staff.
Staying in Madrid? Did you know you get better
value by booking flights and hotels together?
Hospes Puerta de Alcala 5*
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Urso Hotel and Spa 5*
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Barcelo Torre de Madrid 5*
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Why 98% of customers say they’d book with us again
Based on reviews on Trustpilot
- Good old fashioned customer service
- Best value for money
- Your travel plans automatically updated on the DAF app
- 24/7 emergency helpline
- Triple protection for clients. ABTA, ATOL, Trust Account
- Insider knowledge. Access to fares you'll never see
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Car Rental
Would you like to rent a car for a day or two, or are you planning an adventurous one or two week driving holiday? Perhaps you wish to hire a campervan to tour around in for a month?
We have a selection of vehicles to suit every need, from economy 2 door cars to seven seaters, compact campervans and cool convertibles.
For more inspiration, read what travel writers have to say...
I just adore a parador
From magnificent castles to luxurious converted convents, Dave Balow takes a tour
Why you'll adore these paradors
Paradors are the shining stars of the Spanish hotel scene says Dave Balow
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