Good communication and informative. Good flight seats with extra leg room. Very helpful and rang to confirm and check everything was OK a few days before we flew off
Hotel in very good location for Valletta break. Excellent 5* accommodation. Wonderful views, delicious breakfast. Only negative was my fault - should always book for SIX nights max for city break.
Taxi driver who picked me up from the hotel - I thought he was practising for Brands Hatch. Quite a reckless driver
Had a great holiday - thanks for arranging our flights
Excellent service. One minor complaint. The car supplied by Budget was not the one requested. They gave us a 15% discount, but the car was small and could not accommodate the luggage we had with us, so cases on laps was the order of the day. Malta is quite flat, but the car engine was not really up to the task of carrying four people. Public transport we found was excellent and probably did not need a car for getting around the island.
Jeff was great as always. And good recommendation on Malta!
Gary Patel was most helpful and understanding and demonstrated patience. Information provided was excellent
Thank you for taking the stress out of booking flights. Jackson was very professional and helpful and kept in touch to make sure everything was to our satisfaction. Your app also made everything so easy, relaxed and stress free. Will thoroughly recommend you to my friends!
Always good to get the last minute reassuring phone call from you. Especially when technology is not always easily accessible for the older clients.
Excellent customer service as normal - thank you Adam Sui
Spent FOREVER on the computer and at the doctors to get Covid passes but no one was interested! Complete waste of time and effort.
Thanks to Jack and his team our family arrangements worked perfectly
No 1 travel agents.
We had an enjoyable holiday in Malta. The hotel and car hire were good. Thank you for organising,
Great service as usual
Keep up the good work
Excellent service again. Thank you to Reece and team. Hope to go to France and Canada later this year so will be in contact.
I have been using DialAFlight since 2009 and since booking with Orlando I have given his name to all our friends who all now use this great company. During the pandemic DialAFlight was so professional I couldn't imagine using any other company
Very supportive and knowledgeable team. Always willing to provide help and assistance.
Brilliant as always!
I have never known such good customer service. We were cared for by Jackson who is so knowledgeable and has such good advice. He is really friendly and easy to talk to. A real asset to your company.
Smooth all the way. Felt so much more confident to travel because of the help and information given by DialAFlight staff. Thank you Isaac
Excellent service once again. Taxi pick ups from airport and hotel very good. Big thanks to Tristan for organising everything so efficiently.
Harrison Miller was particularly helpful in organising our trip
The Hotel in Malta needs an uplift, I would not say it was 5.* It is dated and the information we got at check-in was not helpful especially about the restaurants, only one open on an evening and you had to reserve a table, but were not told this information on arrival.
Great service - many thanks
Bed and breakfast is fine as there are so many eating places within easy reach
Throughout the difficulties of COVID Raphael and the team kept us fully informed and helped us change our booking when it became impossible for us to book our original holiday. I will be booking with DialAFlight again.
Always use Chris - he is amazing and always delivers the best holidays. After two years of no holidays we had the best time!
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