BA's inability to issue correct boarding passes on both journeys was upsetting! At Heathrow we noticed it straight away however not only did my pass board me on a Gatwick flight but it changed my name and gave me an economy seat. The gate staff eventually reworked it luckily our bags were loaded correctly. Persuaded us to reassess the premium cost of Club Europe versus economy flights from provincial airports!
Everything was in place when we arrived. Taxi pick up at airport was on time, hotel accommodation was just as requested, hotel and facilities were exactly as shown.
Craig was so helpful - really excellent service!
Hotel very tired - needs a complete revamp - staff lovely
Fantastic service and support, thank you
Kylie never disappoints. Hotel was fantastic. Everything went smoothly.
Jamal Sylvester was outstanding and more than delivered my expectations. I’ve worked in customer service for decades and his approach, kindness and eager to assist is such a credit to the company. Will definitely be working with him in future. Amazing job.
Great holiday, great location. Thank you DialAFlight for your recommendation. Wouldn't book with anyone else now
The situation with the dining options at Sani could have been explained a little better but overall Cody has done a great job as always
Accommodation very good. Hospitality excellent. Overall a very enjoyable holiday.
Hotel was excellent but too full of children...not your fault but it might help you inform other future clients.
Gino and Amy were so helpful! We had to move flights and at one point thought we couldn’t go. The holiday was fab and I will continue to book through DialAFlight. Thanks guys!
Matt Power excellent as usual! DialAFlight never fails
Jamie Foskin provided us with a fantastic service. Booking information received in very good time. The recommended holiday destination was first class. We had an extremely enjoyable holiday and would have no hesitation in booking through DialAflight in the future.
Roy Copeland is professional, helpful, friendly and one of the main reasons we keep coming back to DialAFlight
Very responsive from the outset; quick to provide documents and responses to questions. Would definitely recommend. Thanks to Teddy and Les for making it all run smoothly
Gino is simply the best - he is my go to person for any holiday. Efficient, client focused and genuine. Already recommended him to friends
Excellent service from Taylor. Organisation was perfect and ran smoothly as usual.
Simon Pitman came to our rescue when our holiday package with another company was cancelled 4 days before we were due to go. He succeeded in securing flights and accommodation to reinstate our family holiday to Greece. Wonderful service
Eve was fabulous - she absolutely matched what I was looking for in a holiday to the resort and we had a wonderful time.
Abi was brilliant
Abbie was great, kept us updated at all times
Abi was great and went over and above to answer queries and ensure we had a wonderful holiday
You always come up with what we want and the flights you found for Thessaloniki were so much cheaper than those for others on our trip
Another great holiday organised by Stacey at DialAFlight. Outstanding hotel and everything went smoothly.
Fantastic service from Dexter. Wonderful holiday. They gave me a lot of help when I struggled with government forms
As always everything was excellent! Can’t wait for our next trip, completely forgot about Covid as everything went to smoothly.
Declan was a pleasure to book a holiday with - so helpful in every way
Blake took care of everything from start to finish. From meeting our holiday requirements with the hotel, location and COVID-19 advice, right up to before we left. We’ll definitely be using him again!
Very helpful, reassuring and supportive at every step. Very helpful app
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