Your calls always answered within 5 rings.
Always excellent service
Thanks Troy for your expertise in making our holiday so great. Everything went like clockwork. The hotel you booked for us in Copenhagen was really great too.
Glen did an excellent job again at arranging flights for us and tried where he could to arrange an itinerary. Many thanks and I’ll be sure to call you for our next trip
Another stellar performance from Julie and her team
Continued reliable assistance resulting in a first class service promoting complete confidence in travel wherever worldwide.
Boarding passes didn't scan at security control, both journeys even though followed instructions you sent but not a problem, sorted at airport.
Your service was good but the boat cancelled the Greenland and we finished up doing North South East and West Iceland plus the Faroe Islands, none of which we wanted to go. There was a note in the cabin when we got on the boat saying they couldn’t land. I am convinced the boat was too big as friends of ours landed the week before.
We suggested to the owner of the property that he leave specific instructions for opening and closing the doors. Modern flat with all black fittings. Minimalist and modern, but definitely not suitable for 4 people. Positive in that it's a few minutes from the station so very central and a good base for sightseeing.
Damien is always brilliant and efficient
Always helpful. Find the best deals and there to answer and amend things even after the booking is made. Michael Millward top agent
Francis gave me considerable help with two issues and all went well
Very good service
Perfect as always.
Another great level of service, as always
All went smoothly and documentation was accepted as promised. Would also like to use Enterprise when booking future car hire as they performed very well.
James Martindale is excellent
George booked our trip. Great service
All went to plan. Thanks Shaun
All worked extremely well. It is so good to know there is a friendly human being we can telephone any time with queries.
Everything went well. Our only complaint, and not your fault, was our room had very little space to put anything. Copenhagen lovely
We are always happy with DialAFlight
Perfect service throughout.
We were very unimpressed with the quality of the SAS business class service to Copenhagen. The seating on the plane was exactly the same as the rest of the plane. There was no choice of food. Another point - for the airports rather than you - is that the 'priority' baggage handling simply doesn't work. At both LHR and CPH our hold luggage arrived at the reclaim point randomly, and certainly not quickly.
Totally reliable - use regularly
Superb customer service as always.
Everything went to plan
It was a shame that our flight was cancelled by British Airways coming home. But Des sorted it out. We had a lovely time in Copenhagen and we are all looking forward to booking our next trip
Damien as ever was very efficient and friendly.
Polite and kept me informed till the moment I got on the flight
You are always my number one travel agent. Wouldn’t dream of going anywhere else.