Another great level of service, as always
Slightly weird going out from LHR T5 and returning to T3. I should have seen that, but it might have been worth pointing it out to me. Small thing in an excellent service.
All went smoothly and documentation was accepted as promised. Would also like to use Enterprise when booking future car hire as they performed very well.
George booked our trip. Great service
All went to plan. Thanks Shaun
All worked extremely well. It is so good to know there is a friendly human being we can telephone any time with queries.
Everything went well. Our only complaint, and not your fault, was our room had very little space to put anything. Copenhagen lovely
We are always happy with DialAFlight
Perfect service throughout.
We were very unimpressed with the quality of the SAS business class service to Copenhagen. The seating on the plane was exactly the same as the rest of the plane. There was no choice of food. Another point - for the airports rather than you - is that the 'priority' baggage handling simply doesn't work. At both LHR and CPH our hold luggage arrived at the reclaim point randomly, and certainly not quickly.
Totally reliable - use regularly
Superb customer service as always.
Everything went to plan
It was a shame that our flight was cancelled by British Airways coming home. But Des sorted it out. We had a lovely time in Copenhagen and we are all looking forward to booking our next trip
Damien as ever was very efficient and friendly.
Polite and kept me informed till the moment I got on the flight
You are always my number one travel agent. Wouldn’t dream of going anywhere else.
Harry and the team kept us fully informed and took away most of the travel hassle we have seen in the past. The only downside was the sat nav (Garmin) provided by Avis. Set to English, it rapidly became apparent that it would not accept Danish names!
Amelia was amazing. Helpful. Efficient. Great communication. Would happily use again and recommend to others.
Five stars for service
Excellent service from Toby
Your service continues to be highly dependable and recommendable. Excellent!
The journey was great. With no problems despite the scaremongering of the Press.
I received updates from you on cancelled and rebooked flights. Thank you for being so helpful - it was much appreciated.
Super efficient service and so helpful!
Had a lot of advice. Questions always answered well.
Once again, the arrangements made by Kylie and her colleagues worked perfectly. It is very re-assuring to have the expertise of DialAFlight behind you.
Everything went exactly to plan. Thank you Joe
Most enjoyable holiday. What a lovely city. Only hiccup was that we could not check in online with BA as we had not uploaded our Covid Passports. Thank you again for your great work - this is our fourth trip we have booked with yourselves and the standard of all has been very high .
Flight assistance was a huge help