Bradley was very helpful. Had problems in Mexico which went from Amber to Red a month into a two month trip and required multiple changes to flights to avoid quarantine and to cover absence of flights from Cancun, which he dealt with for me.
Hotel was disappointing. But as our trip was booked at very short notice the usual amount of research had not been possible, plus there was limited availability
Excellent, speedy and easy.
As usual, I had professional and friendly service throughout my booking and holiday. Knowing I had Marshall's support helped me to enjoy my holiday more.
When we needed help Declan and the team were there to help immediately.
Many thanks Natasha for all your help over the past year. In the end all went according to plan!
Both Daniel and Mani were unbelievably helpful
My first time using you and it was an absolutely amazing experience from start to finish. Abbie kept me informed throughout and I felt comfortable with everything despite all the COVID issues. Would definitely use again and will recommend.
Olivia was a great help and made the whole experience super smooth.
I cannot praise the service any higher. Jane and Sadie were excellent throughout the entire process which was delayed a number of times due to the pandemic
Pat was great and everything went to plan
Fantastic service above and beyond the expected with friendly staff and help any hour of the day - invaluable when you are in a pickle on the other side of the world.
Another perfectly arranged trip. Even in these difficult times DialAFlight ensured the whole booking and holiday experience was smooth from first contact
Staff were brilliant with helping customise a holiday and whilst away, due to Covid, we extended our stay and flights were extended with no problems. Really helpful, appreciate everything you did.
Fantastic service and Aidan looked after me over and above
Our trip was affected by the unprecedented situation with coronavirus which caused us great concern. We had regular contact with Marie who was absolutely brilliant in reassuring us and keeping us updated
Very helpful when we were in Mexico during the virus situation.
Thank you for always trying to help and dealing with all queries promptly. My only problem was I did not get the seat allocation reserved but under the current situation I allowed it to pass ..
I very much appreciated the personal message from Patrick whilst we were away offering to help with bringing return flight forward. In the event it wasn't necessary but it was good to know you care about your clients to such an extent.
Above and beyond excellent. Thank you so much Graham
So relieved DialAFlight booked with a good airline. American Airlines were superb and rerouted my flights home as well as possible. Wouldn’t choose to fly Air Mexico again by choice though!
Perfect, no complaints and Tristan was available when required to answer any questions or queries
Thanks to Josh for getting me home from Mexico
Super service as usual!
Second time I’ve used this company as the quotes are much cheaper in comparison to other companies. I like the fact a customer agent is also assigned from booking stage till departure which provides comfort and peace of mind with any queries. Special thanks to Spencer for his help
Ted always books my stuff so that it is as economic and timely as possible.
Thanks again to Alfie and the team for booking flights, transportation and accommodation.. until next time
I particularly like the reminders I get from DialAFlight and the customer service.
Absolutely brilliant service from start to finish
First class service with every trip