Overloaded plane in Guatemala meant a three hour delay and then a very rushed take off. Customers were standing up as the plane began to move without warning. Five passengers were bribed with $1,000 to get off plane and get a later flight. Those of us with connections to Europe were very stressed. On the plus side you did hold the plane for us in Houston and that flight was perfect.
Excellent service as always
Team always on hand to answer queries. Great service
All good thanks
Excellent help from the DialAFlight staff. Although i wouldn't like to use Iberia flights again the staff were not helpful and didn't seem to know what they were doing or what was in the food they were serving.
Great service as always even though I had to make a last minute trip. Robert Maclean came up with good options
This was my first experience with DialAFlight and from now on I will only use your services. Toby was brilliant -it is nice to be able to talk to someone rather than an automated machine.
Return via Houston much easier than out via Washington
Very good service from James
Service friendly and very helpful. Made one feel confident that all flights were booked and seats organised. Chatty staff who make a more personal service and make sure you're prepared for your trip.
Love Warren and all the help and support he provides - thank you!
Honestly cannot recommend Lucas enough! He was sensational, when our flights all went to pot because of the hurricane in Houston, Lucas was there to pick up the pieces. He is a sensational credit to your company and i would love to book flights through Lucas again.
Received good service, advice and support, thank you
Very pleased with my first experience of DialAFlight. Helpful, accurate advice and efficient service. Thank you Matt and Donovan!
Fantastic every time
Many thanks to Lee for a wonderful itinerary and excellent rooms in great places. First class service from DialAFlight throughout tour of Guatemala and Belize.
Great prices and follow up
Excellent service - I scoured the internet then called DialAFlight. They gave the cheapest priced flight of all and covered all our additional needs. My wife is disabled and DialAFlight notified all the airlines and assistance was immediately available on arrival. Brilliant service - highly recommend.
Fantastic company - so helpful and really made me feel comfortable with the flight. Would use again and am looking to use next year already. Great staff. Thank you so much
Nadia, our travel manager, was brilliant