020·7962·9933
Very good customer service and back up. Clear and straight forward replies and instructions on all aspects of travel including the ever changing COVID protocols
Scott always delivers and is always at the end of the phone or email. Spot on
We rearranged our return flight outside normal hours and Donovan couldn’t have been more helpful. He was friendly, professional and saved us a potentially large sum of money.
Many thanks Mike and Tony, exceptional service, particularly as it is so difficult to plan due to enforced constant, short notice changes from government and airlines
Great service, great communication, can’t recommend enough
Having had problems with Virgin flights, Neil was very helpful in resolving our situation very efficiently
All the people I encountered were very helpful, courteous and professional
Excellent as ever - many thanks!
Robert was great keeping us updated with all the changes.
Matthew has remained in contact with me throughout this year arranging and re - arranging trips. Excellent customer care, service and is always goes the extra mile.
Reassuringly in the background particularly in these uncertain times for travelling
Stacey planned this trip for us. Everything was absolutely brilliant. Would highly recommend and our next holiday has already been booked with them,
Our homeward flight was cancelled as we waiting for check in for our outward flight! By the time we’d checked in Rupert had reorganised our flight home so no stress.
Smon always delivers just what is needed, and then a little bit more
The staff were so helpful. I travel a lot and use DialAFlight every time
Good communications whilst being stuck in Barbados. Helped me with alternate flight, always responded and called me back as I could not make outgoing calls on my phone
You arranged our return flights to Barbados but within two hours of arriving we were told that our cruise was cancelled. You then arranged for us to fly back to the UK 24 hours later and since arriving home have provided an excellent customer service.
We have used DialAFlight for over 12 years and cannot praise the team enough for their excellent support. From the early days of handling an airline going bust to repatriating us this last week under very difficult circumstances your professionalism and personal care has always been exceptional. We must have been through your entire team this last few days, calling you at all hours, but every one of you has continued to provide that special service we have come to take for granted. You have a unique team spirit that is rare these days and we wish you all the very best.
Wonderful service as usual, thank you
I missed my flight but you found me a fight 2 days later while Virgin could not get me a flight until Friday
Ben was very efficient and managed to get us home early from Barbados this past weekend. Excellent service.
You are all brilliant
Nick and his team were on hand whenever we had a query especially when we thought we might not get back from Barbados on Thursday.
Good communication throughout
I will definitely use your services again
Brody is super helpful!
When we initially booked we could only get first class going out. I asked Matthew if by any chance some first came available for the return flight would he try and get them for us. He not only got us first class both ways but it was also cheaper than the original tickets. Brilliant!
Logan and team great as usual.
Amazing holiday well put together.
Guidance when a country changes its immigration process would help. Barbados now has a non paper process which came as a surprise - typically not straightforward!!
Our favourite places to eat. Enjoy awesome food and stunning decor
Don't miss these awesome cocktail bars. The hottest places to unwind after dark
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
BACK TO TOP
