Based on 8888 reviews on Trustpilot
020·7962·9933
Happy with everything. No issues coming and going to Vancouver. Great team. Very polite when I call with any questions. Highly recommended. Definitely book again
Excellent help from staff. Nothing too much trouble.
Fantastic. Nicole made the trip (in its entirety from start to several times Covid delayed finish) if not stress free then less stressful. Great trip for wedding we thought we wouldn’t get to at one stage.
Really impressed with the quality of your advisers and the care taken to contact me before departure to check all OK.
Exceptional care by Paul and his associate.
The service I receive from Nicole and her colleagues is friendly, helpful and efficient. They are always so well informed and I can recommend them unreservedly
Amazing help and support throughout the whole process - which in this case was postponed trip after trip. Great patience. Thank you
A most professional service, making the initial booking only to have it cancelled by the airline, but quickly offering acceptable alternatives in a very volatile market. The telephone was instantly answered and each of the individuals who answered kept the call and was able to further the discussion to reach a solution. Would thoroughly recommend and would use again in the future.
Always email changes to agreed schedule
All arrangements including wheelchair assistance and priority seating were delivered as promised. Excellent service from the initial booking in September 2020 to our eventual holiday in September 2021. We look forward to arranging our next trip to Canada with you.
Great service again especially under difficult covid regulations. Appreciated your help with the regulations changing while I was over there. Accurate info and I would use your services again for other places too
Air Canada excellent also.
Usual efficiency and excellent service as always
Prompt updates and good advice given during the uncertainty surrounding return flights from Canada.
Initial return flight cancelled due to Corona virus, however reorganized swiftly and returned home. Air Canada better than Transat for onboard hospitality.
Many thanks to Sarah and her team. l felt very comforted by their help and professionalism.
I would like to thank Jasper in particular for his help. Great service
Another great experience from Niall. Thank you.
Ted and the team are always excellent and I give regular recommendations without reservation.
Once again I am extremely grateful to Raphael McLean for all his support. Everything went very smoothly and having injured my knee a few weeks before leaving, I contacted Raphael to ask about assistance at the airport. He undertook to contact the airline for me and within minutes I had an email from him, confirming it had been done.
Excellent customer service, incredible efficiency, 5* all round!
Just want to say how professional, courteous and just lovely Libby was. Just loved the odd phone calls to check I was ready and if I had any issues and just generally lovely customer service. My Dad is looking to travel soon. I know we will be using you again.
Once again we are grateful to Reid for his excellent service.
Exceedingly good service; efficient, polite and friendly. I had to rearrange the flights and this was done quickly and without any fuss with a minimal administration charge. I have used DialAFlight many times
Excellent service throughout from assistance with booking to completion of our trip - will definitely be contacting you again.
I had tried to find a flight to Vancouver with other people but the price was not what I could afford. Then I called DialAFlight and not only did you get me a flight but also a drect flight. Thank you so much.
Our BA flight was cancelled at the last moment and Jenson successfully booked us on another flight the following day plus applying for compensation for us at the same time. Many thanks Jenson, we really do appreciate your help
Mike is amazing, terrific organising.
Excellent and efficient service from booking to departure with a final itinerary being sent by email with all relevant documentation. Would recommend/use yourselves again.
Excellent flight to Canada there and back
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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