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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Really good service rebooking us at short notice to avoid Heathrow strike day.
I have always booked my holidays with DialAFlight and have received excellent customer service and support
DialAFlight is an excellent company. They changed my flight at no extra charge when strikes were supposed to happen in Heathrow and gave me an earlier flight via Toronto so I avoided Heathrow altogether. They are on call 24hrs and always answered any queries in a professional manner.
I’ve used DialAFlight on several occasions and been very satisfied with their service, advice and communication.
Help to understand how the transfers would be handled would have helped. Heathrow was very difficult from 2 to 5 and horrendous on the way back!
Everything went according to plan - very pleased
We normally deal with Graham who is very good and consistent.
Lincoln provided his trademark professional and friendly service as always!
This was a complicated trip as it was booked with extremely short notice and needed changes. I would like to thank Wayne for his extreme helpfulness in dealing with this, and for his sensitivity. I am very glad that years ago a friend and colleague recommended DialAFlight to me. Its a great service and now is my first go-to when booking flights and associated travel requirements.
Perfect as always
Always so grateful to Ed for looking after my frequent requests and I really appreciate his attention to detail. Nothing is too much trouble.
All good, excellent service, quick and polite replies.
Phone calls and emails answered quickly, all queries dealt with efficiently. Having a named contact made a big difference.
Great holiday
Michelle was excellent as usual. Everything she organised and recommended was first class
Arrangements made by Lee. Everything went very smoothly and he kept us fully updated every step of the way. Excellent service.
As always your service is great. Not so happy with Air Canada as all 4 flights were an hour late.
Complex itinerary worked smoothly and was problem free. We had an absolutely fabulous experience.
Phenomenal trip - absolute bucket list itinerary. Thanks for your service
Everything Warren did worked out exactly as he said it would. Hassle free travel!
Fabulous service from Darren
Fantastic! Such friendly staff and phone answered instantly.
Excellent service from Ralph, would recommend him to anyone! Five stars from me without a doubt. (And this is the third time he's sorted out our holidays)
Many thanks to Spencer
You were certainly better than any other agent I have been to. I will certainly use you again and recommend you to others.
Montreal and the hotel were superb. The seats were good and the flight back from Calgary to Heathrow was smooth and took just 7.5 hours!
We love you DAF!
Another great holiday organised by DialAFlight, everything perfect.
Great customer service. Everything was perfect and we had an incredible trip. Thanks for all your help Kirsty you were brilliant and explained everything
Good service. I will use DialAFlight to book my next trip.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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