What 142 customers think of DialAFlight customer service

Francis was excellent and we were so lucky to get a flight home for my sister. He went out of his way to help. Can't thank him enough.

Fantastic!

Very impressed. Everyone was extremely helpful

Samuel couldn’t have been more helpful and patient. I really appreciated his help and support. Couldn’t fault his professionalism.

We didn't realise that our JetStar flight from Cairns to Tokyo didn't include everything. We had to pay extra to use the entertainment system and if we wanted drinks other than water plus two complimentary cups of coffee each.

Many thanks for organising everything so well. I appreciate all your assistance.

Marco and Dominic were excellent, we couldn’t ask for better service. Will certainly book again with DialAFlight

Great service

Planning our first visit to Australia and working around the date of a family wedding in Melbourne took some planning. Ed worked with us patiently, gave us some great advice on Cairns, worked in a stopover in Singapore and flights into and out of different locations in Australia to maximise our use of time. It worked perfectly. Thank you!

Very pleased. Would definitely use you again

This is the second time we have used DialAFlight to arrange our trip to Australia and everything was perfect. Thanks to Thomas for doing an excellent job

Would never do longhaul with BA legroom in economy - it was the same as if you were going to Europe and the food was naff!

Raj did a fine job in the arrangement of our trip to Australia

Everything went like clockwork as always - thank Vinnie again for all his help

Thanks to Dylan for suggesting such good hotels and places to go. All went to plan so very pleased!

Mitch always finds best flights for me to fly Business Class to Australia - 5 yrs in a row.

I was very pleased with the service and friendly manner of Ryan the consultant who supported us.

Everything went completely to plan and I could not have been any happier with the service provided,

Great trip. All just as you said it would be .

Great help again. Peace of mind through out the holiday

Top company, will use again.

Always very pleased with your service

Absolutely perfect service which made our holiday fantastic.

I was very impressed with your service, especially the call I received the day before I left asking me if I needed anything and to have a safe and pleasant journey. It's things like this that stick in your mind and I have already recommended you to some of my family and friends.

Great guys- really helpful.

The only thing that didn’t work at every stage of the journey was the wheelchair assistance.

Your help took the stress out of the travel. I have already recommended you to several people and my sister is booking her next flight through you.

Very easy to organise our multi stop trip with Harrison and it all went smoothly.

Only disappointment was delayed in Hong Kong twice

I always choose DialAFlight for my flights to Australia. I’ve always found them thorough and helpful. They always listen to my needs and nearly always come up with a good price!

1 Osprey

Prepare to be wowed!

Panoramic sea views are on the menu along with modern Aussie fare at Osprey's Restaurant, located 15 minutes south of Port Douglas within Thala Beach Nature Reserve. Gaze across tropical North Queensland and Cape Tribulation to the Great Barrier Reef and World Heritage forest, listening to the calming songs of birds flying above as you sample fresh seasonal produce. Steamed barramundi and pulled beef rib are just a couple of the specialities, followed by mareeba mango mousse or warm homemade ginger pudding.

Thala Beach Nature Reserve, Private Road, Oak Beach, Port Douglas 4877 + 61 7 4098 5700

2 Ochre

Divine dining

The most highly awarded restaurant in Cairns, Ochre takes you through a tour of the culinary delights of Australia. Set in a stunning location on the inlet, it's brimming with local charm thanks to its outback timber style and indigenous artwork. Native ingredients are essential to Ochre too, producing a range of exciting dishes from sustainable regional produce. The menu changes with the seasons, from tasting plates and afternoon snacks to lunch and dinner, all accompanied by new-world wines and beers.

6/1 Marlin Parade, Cairns, Queensland 4870 + 61 7 4051 0100

3 Bayleaf Balinese Restaurant

Indonesian innovation

Transport yourself to the beaches of Bali at the Bayleaf Restaurant, which boasts a tropical ambience and a traditional Indonesian menu. Mouth-watering mie goreng and nasi goreng (noodles or rice with chicken, fish and egg) are specialities, along with braised beef in coconut milk and marinated grilled prawns. Choose a few dishes and they'll be served on platters at your table, followed by a dessert buffet. Chefs are trained at a highly regarded cooking school in Bali and it shows.

Corner Lake & Gatton Streets, Cairns, Queensland 4870 + 61 7 4051 4622

4 The Raw Prawn

Fresh from the sea

It's not all about blue prawns - from mud crab to seafood chowder, this elegant yet friendly restaurant serves a whole host of treasures from the sea with five-star service. Traditional Aussie favourites are fused with an Asian twist and a list of fine wines, making for a sophisticated night out or a special lunch (try the set menu with wine included). Soak up the sun and the views across Trinity Inlet from the vibrant Cairns esplanade and relax in style.

The Esplanade Centre, Esplanade, Cairns, Queensland 4870 + 61 7 4031 5400

5 Dundee's

A huge hit

No crocodiles here - set on the waterfront of the Great Barrier Reef, Dundee's serves succulent steaks from the grill, fresh seafood, delicious pasta and traditional Aussie dishes from a classy location beneath the Cairns Harbour Lights Hotel. Watch boats bob past as you sip on a Sauvignon or Shiraz and sample the likes of shrimps and scallops, surf and turf and seafood linguine. Indulge in a spot of people-watching in a perfect location.

Harbour Lights, 1 Marlin Parade, Shop 3, Cairns, Queensland 4870 + 61 7 4051 0399

Airport lounges

Relax in comfort before you fly

Beat the airport chaos. Swap the crowds for a luxury lounge

Airport Lounges from £25

Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.

All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.

020·7962·9933

See more

Meet and greet

We'll arrange to meet you on arrival

Avoid the stress with our Meet & Greet service

Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.

With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.

They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!

So no queues, no delays and less stress.

020·7962·9933

Call us to book

Amazing Business Class Fares

Save on First & Business Class

Save on First & Business Class Fares

Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.

Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.

Call us to see how much you could save on Business Class flights.

020·7962·9933

Call us to book

Corporate Travel

Check out our corporate rates

All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.