We have been using your firm for our travel requirements since 2009 and have always been extremely satisfied with your performance. We always use the same contact. Robert provides excellent service and goes out of his way to help. They feel more like friends than business contacts.
You are always so helpful with information before a flight especially during the pandemic when so much information was needed…thank you
Have used DialAFlight since 2005. I have visited my family in Australia regularly since then and have had excellent service provided by Jane who is very friendly and professional and always provides good prices. Would highly recommend .
Many thanks to Aidan and team for support and help especially with assisted transfer through Doha airport.
Very good overall but notification of late notice changes to return journey could have been more efficient/refined.
Staff were friendly and very helpful. All relevant information was shared with me promptly
Happy with your service, however the service from Qantas was below expectations. Last minute changes to outbound and inbound flights caused unnecessary stress and the inflight catering very poor
As always, DialAFlight gave an excellent service, the Covid crisis notwithstanding.
Thank you Cameron for your expertise and patience with us in organising our flights. You responded to any query very quickly and gave us a very professional service.
Marie is a genius and extremely efficient and unflappable! I find dealing with DialAFlight there is a personal touch and being able to speak to a human after 5 rings is invaluable. Would, and have, recommend to anyone. Tristan deserves a mention too.
You never failed us in extremely difficult times.
Brilliant service - definitely recommend and book with them again
I have been using DialAFlight for over 20 years and they always deliver. Even with the challenges of travelling to Australia during Covid they pulled it out of the bag! Fantastic service.
Elizabeth did our original booking and she was brilliant. We regularly use DialAFlight and have recommended you often
I would just like to thank Harriet for going above and beyond her duty to make things in this difficult time less stressful - even emailing me to make sure my dad got home safely which he did but only because she managed to get him on an earlier flight. I will be using you guys from now on as in my opinion you are a step above anyone else
I can’t thank you enough for the speed and the work you put in to get me back from Australia earlier this week when I was notified that my original flight with Emirates was cancelled.
We had to cut our holiday short due to Australia shutting its borders. Rang Finn to sort out a new flight home and he went above and beyond and got us home a day before shutdown. Can't thank him enough for all he has done.
Excellent service. You went above and beyond. Thanks Joe, exceptional service at a very challenging time. Stay safe and well.
Bruno was really helpful every time I called
Thomas has been an absolute godsend getting my hubby back from Oz before the flights out were cancelled
Friendly service, hassle free
Trip back disrupted by coronavirus controls and concerns about flight cancellations.
We had a hiccup about our Australian visas, but all else went well and very helpful in getting our flights brought forward. Good luck for the uncertain future
Very friendly staff and helpful with booking
As ever, all was first class - so thanks once more to Saf and the team for making travelling to the other end of the planet so very effortless!
I never have any problems with DialAFlight
From the initial enquiry through the whole process right up to the week before departure Jade exceeded expectations. Fabulous customer service!
As usual everything went smoothly - thanks for all the planning
As usual, very smooth journeys and excellent customer service from Marie
All went smoothly with no problems