What 2587 customers think of DialAFlight customer service

Thanks again for the service you gave me under very bad times - all the best to Rocky and his team

Amazing service

Well done Shane and team

Very well planned and organised by Lucas and his team

Alan was on the case very fast

In the wake of the global virus crisis - well done Darren and his colleagues

Rearranged flight change driven by coronavirus very quickly.

Very helpful and always my first choice for any trips

Awful flight, awful seating, awful food. Worst flight we’ve ever had. Not your fault of course. Very unusual for Thai Airways.

I hope we will be using your services again later this summer, let's all hope we can get back to normal soon.

Many thanks to Roger for advice re my return flight from Bangkok. All went well and I am now back home safe. My best wishes for your business during these difficult times.

Harvey was excellent in reprotecting our cancelled flights without even having to call him.

Some impression of the trip itself may assist yourselves and other travellers. In this case I would say that Gulf did a good job in difficult circumstances although Bahrain airport is outdated and has undersized gates for B787s. The second security on departure is pathetically slow.

Have used DialAFlight for years and they have always give me a service second to none

Thomas was an excellent Travel Manager and I would be sure to book through him again.

Dylan our travel manager did a great job

Hotel in Singapore was not good.

The Anantara hotel you suggested was brilliant. Excellent value for money, we will use you again 100%

My travel manager was excellent - will definitely use him again

We prefer Emirates

Thanks Tara. Another great trip

Everything Nicky arranged went very smoothly and we can’t thank her enough. We would recommend your company.

Kieran delivered as always

After booking many flights over the past six years with your company I am still delighted with the service every time.

Everything was perfect, as usual

Harriet was excellent and will not hesitate to use your services again..

Everything went fantastically

Once again DialAFlight provided excellent service

Excellent service bringing together a tour in NZ with two day stopovers in Bangkok and Singapore including proactive messages when conditions demanded it.

I can’t recommend the lady who helped us book our holiday, Leah, enough. She has surpassed all of our expectations and made everything so easy. Even helping us out whilst we were on holiday and promptly contacting us about a small change to our returning flight.

Bangkok

4 best restaurants in Bangkok

Our favourite places to eat. Enjoy awesome food and stunning decor

1 Ruen Mallika

True Thai the local way

Premium Thai cuisine doesn’t come much better than Ruen Mallika, set around a serene Thai garden tucked away from the bustle of the outside Sukhumvit Road. Enjoy the freshest green curries and coconut soups in the city made with spices grown on the property and served in traditional ceramic bowls by staff in traditional northern Thai dress. Unwind to the scent of jasmine surrounded by bamboo furnishings and exotic plants.

189 Soi Sukhumvit 22, Sukhumvit Road, Klongtoey +02 663 3211 2

2 Nang-Leong

Steamy noodle soups at Nang-Leong Market

A distinctive Chinese shrine sits in the main trading hall of Nang-Leong Market, surrounded by rows of brightly coloured stalls selling coconut sweets, as row upon row of street traders work in a haze of steam cooking up delicious and cheap noodle dishes, local soups and hot curries. It is ideal for an atmospheric weekday lunch, perhaps followed by a visit to Bangkok’s oldest wooden cinema nestled in the background.

Nang-Leong Market, Thanon Nakhon Sawan Road

3 Gaggan

India meets Italy in Bangkok

‘Contemporary’ may be too mild a word to describe the cutting-edge Indian cuisine of Gaggan, an unusual, luxurious and memorable dining experience. Tuck into mouth-watering Indian kedgeree, truffle soup and cleverly blended Italian and Indian flavours in a choice of settings including the white-washed colonial building, the sun-drenched gardens or the elegant library.

68/1 Soi Langsuan Ploenchit Road, Lumpini +66 2 652 1700

4 Eat Me

Go west in style

If you find yourself craving western flavours amongst the spice and heat of Bangkok, look no further than Eat Me. Whether you’re after simple nachos, indulgent oysters, or a hearty Australian wagyu steak tartare, this clean-cut monochrome eaterie has it all. What’s more, all this can be washed down with top class vintages from the likes of Margaret River and Napa Valley too.

1/6 Soi Pipat 2, Convent Road, Si Lom, Bang Rak +66 2 2380931

Bangkok

4 hottest bars in Bangkok

Don't miss these awesome cocktail bars. The hottest places to unwind after dark

1 Vertigo and Moon Bar

For celestial views ascend to Moon Bar

It can be easy to forget to look up in Bangkok with so much going on at ground level, but for one of the most peaceful bars around, you’ll need to head high. Moon Bar at the Banyan Tree serves sophisticated cocktails on the rooftop of this 60 storey hotel with jaw dropping panoramic city views, making it the perfect spot for a sun downer in refined surroundings.

21/100 South Sathon Road Sathon +66 2 679 1200

2 The Nest

Taste the tantalisingly tropical cocktails

Another reason to escape from the hubbub below, Nest is a hip urban hangout on the rooftop of Le Fenix Hotel serving everything from cooling beers to tropical cocktails accompanied by tapas or hearty snacks from the grill. Try one of their signature martinis for an ice-cold aperitif to the sounds of DJs and live bands who visit regularly.

33/33 Sukhumvit Soi11, Sukhumvit Rd Klongtoey-Nua, Wattana +66 2255 0638

3 Bar 23

Rock out at Bar 23

Indie Rockers are welcome at Bar 23, so they say on the door, and this alternative watering hole certainly entertains the creative types from the city and beyond. Mingle with artists, journalists and photographers in this cosy find while you admire the eclectic décor ranging from art by the owner hung on the walls to Japanese action figures on the bar. There’s no surprise why it has been voted amongst Asia’s coolest bars.

23, Sukhumvit Soi 16, Krungthep Mahanakorn +080 264 4471

4 Hyde and Seek

You'll be back for more

If you like a nibble or two to stop you from falling off your bar seat, newly refurbished Hyde and Seek bar is the spot for you. Offering innovative drinks made from exotic ingredients such as Coconut Pandan Air, a type of cappuchino-style froth domed over a martini glass, this is the kind of all day/all night place you won’t want to leave. The next morning, head back for their infamous brunch, and order the Eggs Benedict complete with lobster hollandaise. Divine.

65/1 Athenee Residence, Soi Ruamrudee, Wireless Road, Lumpini, Pathumwan +66 0 2168 5152

Why our customers love us

Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.

020·7962·9933

Live in Five
Calls answered in 5 seconds *

Other services which make a trip special

Airport lounges

Relax in comfort before you fly

Beat the airport chaos. Swap the crowds for a luxury lounge

Airport Lounges from £25

Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.

All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.

020·7962·9933

See more

Meet and greet

We'll arrange to meet you on arrival

Avoid the stress with our Meet & Greet service

Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.

With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.

They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!

So no queues, no delays and less stress.

020·7962·9933

Call us to book

Amazing Business Class Fares

Save on First & Business Class

Save on First & Business Class Fares

Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.

Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.

Call us to see how much you could save on Business Class flights.

020·7962·9933

Call us to book

Corporate Travel

Check out our corporate rates

All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.