Your calls always answered within 5 rings.
Inside Japan were outstanding and our guide, Finn Sands-Davies, was superb.
Lucas helped us immensely and all went smoothly as expected. He listened to our individual requests and we got the best and most comfortable longhaul flight.
Great service and excellent updates at all stages of the booking. Message received just before flight wishing us a good holiday is a nice touch. Doug and his team are always so friendly and helpful.
Would recommend Japan Airlines. Superior room in hotel was disappointing. Would use DialAFlight again...
Chris Coulter is the best I have known in the travel business. Very effective, a great manner and also good at following up
Thanks very much to Michelle for helping me plan the perfect trip. Everything was fantastic.
Sadly, I was offloaded and then downgraded to economy. Nothing to do with you but very disappointing. Still awaiting contact from BA for compensation.
Wouldn’t hesitate to use you again. Erin was extremely helpful and efficient.
Excellent service from Callum
Tony packaged a great vacation - took our requirements and turned them into a fantastic time in the Far East.
Thank you. Five stars
Probably wouldn't fly BA again.
Karl looked after us regarding choice of hotel, very pleased with the whole trip and his suggestions.
Great flights and hotels. Thanks Aidan.
Thanks to Lewis for arranging everything. He is brilliant and always kept me in the loop
We have used Lily and her colleagues numerous times. Absolutely brilliant service and we wouldn’t use any other travel company
Owen was very helpful, worked out an excellent itinerary and gave us lots of advice. The hotels he booked were of a good standard and perfectly located. It gave us confidence to know that DialAFlight were available 24 hours a day to support us throughout our holiday if we got into any difficulty.
It gives you peace of mind when flights abroad are taken care of by someone reliable.
Absolutely outstanding
Amazing service. Thanks so much Jamie. Will definitely use you again
Easy from start to finish.
Very well arranged, many thanks
And another brilliant holiday, organised by Raphael! Thank you so much
Always very pleased with the trips Niall Andrews and DialAFlight arrange and suggest
We had to pay for breakfast at Nagano although the itinerary and voucher had it included
Dennis rang me on a Sunday to answer an email I’d sent him. That’s incredible customer service!
Really happy with the help we had from Jake and the organisation of our trip, we will definitely be coming back
Ivor is a great communicator. Seamless to book flights and comforting to know there is someone to speak to if needed. We will certainly be using DialAFlight for our future adventures!
All worked well. Cathay Pacific’s website did not work that well for boarding pass going out. On the return got both boarding passes into phone with minimum time and trouble.
Communication was excellent, responding to questions/queries promptly. I was confident I was being looked after from the time I made first enquiry to completion of trip. Troy's great customer service
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