The flights with Finnair were not as good as in the past. The outward one from LHR was about an hour late (no explanation given), and the one out of Xian was about 2.5 hours late. The staff are kind, and I just made my transfer at Helsinki in time.
Everything went very smoothly.
The hotel was the best that I have ever stayed at, and I have stayed at numerous 5 star hotels around the world. We plan to go back next year.
Ash dealt with me compassionately and professionally. Always kept me well informed and up to date about any changes of my travel plans.
Such efficient service and Zoe was fab. In the process of booking my next flight with her already! Recommended DialAFlight to everyone I know
You were very helpful
Having dealt with DialAFlight many times I can say the staff are always in touch with my requirements and do their best to get me a good deal. I also enjoyed the personal touch given on two occasions I needed to change my flight.
Excellent service. I know you are a large company but at all times we felt like we were getting personal attention and over and above what we expected. Even a courtesy email to remind us of the storms coming to our destination and what the implications might be. I usually book direct but I may have found a useful alternative!
Nice to be able to speak to a "human" rather than go through a website. Excellent customer care.
Lovely surprise to be bumped up on BA to Club on the London to Hong Kong leg. Thank you for your help
Thank you Billy for a great service. I would highly recommend DialAFlight as they work to get you the best deal for your trip.
Very good support from Ashton
Great service as always, professional, friendly and always helpful!
Fabulous service as usual. Thank you.
Great company who are always super helpful. Highly recommended
As always Tyler was fantastic
Will be using you again 100%
Returned to the UK after two years working in China and travelling in Asia. All trips organised by DialAFlight have been excellent. They always recommend well-priced, quality products.
I was very impressed with the service. My trip was seamless and all ran very smoothly
I had a slight check-in problem on one leg (quirk of the Chinese system nothing to do with yourselves) and Hayley replied immediately and resolved it expertly.
Very helpful and friendly staff which was much appreciated... We will travel with you again for sure
The trip went really well. There were enormous queues getting through Tokyo security. But I suppose that is airport life these days.
Good to have our seats allocated in advance so no rush to check in. Thank you.
Excellent, helpful service.
Perfect service thank you
Mitch did a great job sorting out the flights and last minute changes!
The flights all went very well. No problems.
The flight on BA out to Shanghai was rubbish (seat would not recline in the oldest plane on the fleet) but not your fault!
I only book with you...
First class, professional, efficient and friendly service