What 1407 customers think of DialAFlight customer service

Christian and his team were outstanding from start to finish with not a detail left to chance. Even when Christian wasn’t available his colleagues were briefed and supported him fully. We felt looked after at all times. I would recommend them to anyone. Excellent experience

I was in South Africa and had to curtail my trip due to COVID and spoke to the 24 hour help desk. Particular thanks are due to Pauline who amended my travel plans promptly and to Leah my travel manager.

Gavin has been excellent! Plus Callum and Ted.

Good support in difficult times

A usual an excellent service and it's great to have a helpful agent at the end of the phone when flight changes are needed.

I want to thank Bruno for going the extra mile to get me back to the UK before the lockdown in South Africa. He answered all my questions and concerns. I have been using DAF for many years

Thank you so much Stafford for an amazing itinerary, hotels and locations. All jaw dropping good. Also thank you for coming up trumps when BA cancelled our return flight. Unlike some people travelling with other travel companies who were left stranded, you seamlessly re-arranged everything and kept us notified - a fantastic service in trying times!

Jerry was very helpful when we needed to come home early due to Coronavirus. When we need flights we can always rely on him.

The young man who sorted my flight was very helpful. He did a great job and luckily I got back safe during this very difficult time.

DialAFlight are just the best. And Ryan pulls out all the stops for us. Very many thanks

With a very difficult situation all members and especially Niall were brilliant. Flights changed and constantly keeping us informed

Thanks for the professional and helpful service rendered while out in South Africa at the height of Covid 19, bringing me back safely to my family and friends

Jacob was wonderful as were the other members of staff I spoke to in trying to get early flights out of South Africa. They have forged our loyalty for future bookings.

So impressed with friendly and efficient service especially during this virus outbreak. App easy to use. Will be my go to booking agent from now on

Went above and beyond when our flight was cancelled

You were accessible, helpful and efficient.

Fantastic service especially when flights had to be changed at the last minute. Thank you Chris and Sally

Roger was very helpful when I needed to bring my return flight forward from Cape Town.

Devina and her colleagues were very professional. I appreciated Devina leaving me a voicemail a week before my flight wishing me a good trip. I will recommend your company to family and friends. I hope you and yours stay corona-free!

Shane was able to help me in changing my flight home. Very efficient

Under present situation I would like to express my gratitude to Rosie on your help line and Isaac on your day team. They have been exceptional. I tried to get help from insurance, British embassy, local agents to get info about when and how to get home from Cape Town. No-one would answer the phone or sent a message saying they would get back in 48 hours. Our flights were booked for the 25th March and Rosie changed our flights for no extra cost. She was helpful, unflappable, calming and friendly and answered the phone immediately.

All fine despite last minute re-arrangement.

Nicole always provides excellent friendly service and finds me the best deal

It was amazing how quick I could rebook my flight, didn’t think it was going to be so easy. Thanks Team

Always a fantastic service, right through from booking to checking everything OK before the flight to checking on return. Very highly recommended.

Tony was spot on

Everything works according to plan when I book through Harry!

Staff were very helpful and dealt with my case as a matter of urgency when needed

Larry did an amazing job tailoring our trip. We wish him and all his colleagues the best of luck in these difficult times. When things get back to some normality we will use DialAFlight and Larry again

Very satisfied customer.

Cape Town

4 best restaurants in Cape Town

Our favourite places to eat. Enjoy awesome food and stunning decor

1 The Test Kitchen

South Africa’s restaurant of the year

Expect a playful Asian-inspired menu which is all about the flavours… Internationally acclaimed chef Luke Dale-Roberts pushes his culinary crew to the limit (and then some) in this open-kitchen, retro warehouse space. With every dish paired to the Cape’s finest wines, you’ll understand why this is the country’s No.1 eating spot.

375 Albert Road, Woodstock, Cape Town +27 21 447 2337

2 The Strandloper

Flotsam, jetsam and seriously good food

Check your pretensions at the door… oh, wait, there is no door. The Strandloper is a Western Cape landmark: half beachcomber, half beach braai. Expect faded boats, weathered nets and some of the tastiest seafood South Africa offers. 10 courses await, from mussels to mullet, snoek to stumpnose bream. Oh, and you eat cross-legged on the sand!

Langebaan, Western Cape coast +27 22 77 22 490

3 Jordan’s

Fine food in the heart of the winelands

No trip to Cape Town is complete without a visit to a wine farm. And this is the one at which to savour a meal! Set in the shade of the gorgeous Stellenbosch mountains, Jordan’s serves up award-winning dishes, tempering seasonal produce with the lightest of touch. And, of course, since this is a vineyard, wash it all down with nectar of the grape.

Kloof Road, Stellenbosch +27 21 881 3612

4 Carne SA

A nation of carnivores can’t be wrong

Boy, do South Africans love their meat! This is the place to get your fix, whether it be blue, medium or well-done. Enhanced by an Italian flair, the seriously hungry can choose a 1.2kg Florentine beef steak (or, in fact, any other cut). For the more delicate appetite, try a biltong salad or lamb with pine nuts. There is also a great upstairs lounge for that martini aperitif.

70 Keerom Street, Cape Town +27 21 424 3460

Cape Town

5 hottest bars in Cape Town

Don't miss these awesome cocktail bars. The hottest places to unwind after dark

1 The Orphanage Cocktail Emporium

Local cocktails of global renown

Please sir, can I have some more? With potent elixirs served by bartenders from the Diageo World Mixology Hall of Fame, you know your cocktails are in seriously creative hands. Plus add the fact that Condé Nast Traveller names this as one of the world’s best new bars. Taking its name from an historic 100-year-old orphanage, this is a bar unlike any other.

227 Bree St, Cape Town +27 21 424 2004

2 Café Caprice

Cocktails and celebrity chic on Camps Bay

Mingle, darling! You’re in Camps Bay, Cape Town’s Malibu, at one of the city’s trendiest establishments. Café Caprice pulls in the models, the yuppies and the celebrities, with its beachfront views, knock-out sundowners and legendary sunsets. There’s also a young and hip vibe courtesy the resident D.J.

37 Victoria Road Camps Bay +27 21 438 8315

3 Tjing Tjing

Sexy rooftop bar pulls in all the right crowds

Dark wood, gleaming copper and red leather… Do you like your bars with sex appeal? So do Cape Town’s beautiful people, making this new establishment one of the city’s most popular hangouts. So order a cucumber martini with gin and thyme, soak up the Japanese-inspired décor and dance all night to the indie tunes.

165 Longmarket St, Cape Town +27 21 422 4920

4 The Beerhouse

The Mother City’s mother of all beer bars

South Africans love their beer so it’s no surprise they’ve built a shrine to all things hops. Enjoy 99 local and global craft beers, plus 16 on tap, in almost any form you like: pints, pitchers, bottles and even three-litre mini kegs. You can also throw in TV’s for big games, DJ’s for cool tunes and beer food for the munchies!

223 Long St, Cape Town +27 21 424 3370

5 The Perseverance Tavern

Cape Town’s oldest bar is open for business

No tavern in the city has persevered more than this one! From 1808, thirsty sailors disembarking at the city’s famous Castle have slaked their thirsts and rested the weary bones at this bar. It boasts the oldest grape vine, an historic Who’s Who of visitors and even Cape Town’s earliest electric street lamps. Plus, of course, there are mega-litres of beer!

83 Buitenkant St, Cape Town + 27 21 461 2440

Why our customers love us

Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.

020·7962·9933

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Other services which make a trip special

Airport lounges

Relax in comfort before you fly

Beat the airport chaos. Swap the crowds for a luxury lounge

Airport Lounges from £25

Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.

All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.

020·7962·9933

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Meet and greet

We'll arrange to meet you on arrival

Avoid the stress with our Meet & Greet service

Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.

With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.

They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!

So no queues, no delays and less stress.

020·7962·9933

Call us to book

Amazing Business Class Fares

Save on First & Business Class

Save on First & Business Class Fares

Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.

Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.

Call us to see how much you could save on Business Class flights.

020·7962·9933

Call us to book

Corporate Travel

Check out our corporate rates

All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.