First rate as ever!
An amazing travel company which despite being clearly very busy still manage to provide the personal touch. We were due to fly back with Kenyan Airlines when they went on strike, at which point we were contacted by George who was ready to do whatever was necessary to help and support us. That is being customer focused at the highest level. The documentation, along with their timely and efficient communication was second to none. A thoroughly decent group of people to do business with. I cannot recommend them highly enough.
Excellent service - especially Hayley.
Excellent service - will only use you from now on.
Bar an issue with us not getting a visa for our flight, Sebastian was fantastic, he kept in contact with us all the way and from the very initial contact, he was great
From DialAFlight point of view things were fine. Kenya Airways decided to change our flights from Mombasa to Nairobi with very little time to catch the connecting flights so not too happy about that.
Lily Reeve was fantastic.
We had a relaxed trouble free trip and the tour company was friendly and reliable.
Fergus was efficient, helpful and patient.
Super service - definitely use again
Book all my trips with DialAFlight. Helpful, knowledgeable and flexible
As always, DialAFlight were amazing. Tara in particular went above and beyond to help us get to where we needed for a good price.
Really appreciated the call from Harry just a few days before our departure.
Harvey was amazing
Shelley was a great support throughout the whole process, despite the covid delays. She kept us informed at all times.
Theo's efficiency and professionalism was very impressive at every point of contact and especially when my flight was cancelled. Will recommend him and DialAFlight at every opportunity
Excellent in all aspects. Cannot be faulted.
All went smoothly
You are a supportive and efficient team. I will definitely recommend you to my friends and colleagues.
Excellent service by Larry again
Great customer service. Thanks Seymour you are an asset to your company
Jordan was brilliant - saved the hassle of looking at endless websites and the price was just the same but with less effort - no form filling, clicking or scrolling. Easier and simpler than ordering a pizza!
It all worked out well.
Your service is superb. Huge thanks to Dominic and Marco for giving solid advice to an anxious 71 year old travelling to Kenya. You were ‘there’ for me when I had a query. (Dialaflight app disappeared in Kenya, so I needed to call you. Thanks Marco for swift email support) you are a terrific team!
Travel in general is way more complicated at present time but as always it was great to have peace of mind knowing my flights were sorted out with Dylan.
They are really professional and helpful. They update you with all the travel requirements and answer your email questions quickly. I am always pleased to book my travel with them
What a relief DialAFlight is there!
Jim was very helpful but as older travellers we did need outside help with visas and locator forms!
Ryan was very helpful