Your calls always answered within 5 rings.
DialAFlight does everything it says ... would recommend them every time
We loved our holiday to America. Lauren found us great hotels in prime locations which considered our itinerary requests and budget. I would definitely recommend.
Just one hiccup and no real blame. Arriving at our second hotel we were asked to pay as the payment had not gone through. A bit of a panic as it was 11pm in England but a quick call to the emergency number and within 5 mins it was all sorted.
Another excellent service. Makes our travels seamless. Many thanks Ian for doing what you say you will do.
We've used Jeremy for over 20 years. He is always very polite and helpful and I've recommended him to lots of friends and family. He's always our first call for booking flights.
Stan always helpful and gives us good advice. It’s nice to know we can contact him if there is a problem. But we’ve had no problems!
Great service and value - the team always delivers
Very helpful, knowledgeable and efficient service.
Just one small hiccup in that the incorrect check in details on our return flight caused a bit of a panic - but on phoning your emergency out of hours desk it was solved quickly and without fuss.
Each time I've used DialAFlight, I've felt completely looked after. Great communication and attention to detail ... my absolute go-to travel company
Great service as always
Always on hand to help. Excellent service. Thanks again to Kieran.
Both flights excellent. We probably just about prefer BA to AA but little in it. Alamo car rental absolutely superb. Terrific car, booking system very user friendly. No hassle whatsoever.
Thank you Bradley for the first class service, really impressed with the care and attention and especially the call from you prior to departure which was a wonderful example of great customer experience.
Jeff never disappoints! Have always had a good experience with DialAFlight
Excellent service, price, communication and the overall feeling of help being only 5 rings away if something goes wrong is always a huge confidence boost.
Kieran was superb. Kept us informed and fully up to speed
Updated info on the holiday was excellent. As usual great service
Love that you always get it right. I appreciate that you are always just a phone call away and I had the best holiday, thank you
Just great - thank you so much
Excellent service. Friendly and helpful throughout the process. Clear and accurate communication.
Query about lounge access in Dublin on return journey. Message left with Marie to clarify, otherwise all good. As usual. Thank you.
Perfect as always
Excellent customer service
Excellent support from Sam Nott
Deborah did a brilliant job sorting out our flights. Dealing with her is far less stressful that dealing with an airline
The flights were delayed. Passport control was a joke. Our hire car was not covered by breakdown recovery so we had to pay extra.
It would be useful if information about where to go to get rental cars for the specific airport could be provided. Signs in LAX were few and there was nobody manning the information desk.
Cannot fault your service nor LHR assistance. However Dallas assistance in both directions was very bad
All went fine except that we had to pay for our luggage on flights from DFW to MIA and onto BGI.