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24 hour helpline.
A worldwide team just a phone call away if you need help while you're overseas.
98% rate us excellent.
More highly rated than our competitors with 98% saying they'd book again.
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Your calls always answered within 5 rings.
I have used DialAFlight several times for holidays and flights and the service never wavers. Some companies get you on board and then take you for granted but not DialAFlight.
I would 100% recommend these guys. They are honest, open, quick responding, helpful, funny, professional and always there to pick the phone up as soon as you dial.
I was recommended to DialAFlight by a colleague and have used them ever since. If you want what is verging on a private concierge travel service then no need to look further.
After trawling through no end of websites and visiting a High Street travel agent I came across DialAFlight only to realise that I could have saved myself so much time and effort.
DialAFlight instantly found me a great deal for a flight that left the following morning. The paperwork was sent speedily and we were all booked within just 20 minutes.
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What 203 of our customers thought of Charlotte...
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Trustpilot where 98% of customers
say they'd book again.
Great service
Anthony SkinnerVisited Charlotte | Posted on 04 Jul
Excellent as always
Trevor SmithVisited Charlotte | Posted on 27 Jun
Brilliant from Taylor and Lucy. Customer service was excellent and they couldn’t do enough for you.
Carole JenkinsonVisited Charlotte | Posted on 05 Jun
I often use DialAFlight and have always been very satisfied with their service. This time they were fantastic when our flight was cancelled and they stepped in and got our trip back on track within no time!
Victoria LuckVisited Charlotte | Posted on 25 May
The best thing was having you book my seats! And of course knowing that had there been any problems there was someone to help
Patricia GravesVisited Charlotte | Posted on 22 May
Thank you Spencer, you smashed it!
Simon JacksonVisited Charlotte | Posted on 21 Apr
Very friendly, helpful and efficient service. Danny Perez did a great job!
Gary MarchVisited Charlotte | Posted on 15 Apr
As a matter of interest the level
of service on American Airlines is dropping noticeably.
Jonathan JosephVisited Charlotte | Posted on 08 Apr
Absolutely fantastic service, as always. I can't thank you enough. Your attitude and attention to detail is brilliant. I have already recommended you to my family and my mum has booked her Australia flights using your team. Thank you!!
Sally MartinVisited Charlotte | Posted on 31 Mar
Jane was great as always. The Economy Plus seats on the way back were a great idea. Thanks!
Ken CoffeyVisited Charlotte | Posted on 24 Feb
We are always delighted with the service DialAFlight give us. We have been using them for many years.
Deborah WhitrowVisited Charlotte | Posted on 14 Feb
Please remind me never to use American Airlines again!
Emma BaldingVisited Charlotte | Posted on 05 Dec
Thanks for all your help and useful tips which made my trip very easy. I have already recommended you to others!
Christine SecoyVisited Charlotte | Posted on 30 Nov
Callum Patel is always on hand to help organise, especially when I extend my holiday, which I promised I wouldn’t do this time, but did! He is efficient, helpful and I enjoy dealing with him.
Christine RansleyVisited Charlotte | Posted on 17 Nov | Stayed at The STRAT Hotel, Casino & Tower
Dominic was extremely helpful and I will definitely be recommending this service to all friends/family
Ellis ColeVisited Charlotte | Posted on 28 Oct
Thank you Marshall Finnimore for all your help and kindness. You always go the extra mile and it is much appreciated.
Jill WinterVisited Charlotte | Posted on 18 Oct
Really friendly and knowledgeable help - thank you we had a fantastic holiday
Jane HillsVisited Charlotte | Posted on 14 Oct | Stayed at Hampton Inn Morgantown
As usual, you did what you promised
Danny CookVisited Charlotte | Posted on 22 Sep
Everything worked really well. We had a lot of driving to do once we were in NC and we loved the car. Thank you Sadie
Nancy OsborneVisited Charlotte | Posted on 04 Sep
Always very helpful
Sharon DudleyVisited Charlotte | Posted on 01 Sep
Andrew Akoo was very helpful with any questions we had before and during our trip. Will definitely use DialAFlight again.
Lynsey DrydenVisited Charlotte | Posted on 13 Jul
Many thanks Marco - wonderful roomy seats going over to the U.S. Even better coming home, felt very luxurious. Just the job for a homeward bound flight!
Alan StonerVisited Charlotte | Posted on 22 Jun
Excellent service and help as always.
Joanna BennettVisited Charlotte | Posted on 21 Jun
We have used you for many years now and you always do a brilliant job in helping us with our flights. Thank you.
Deborah WhitrowVisited Charlotte | Posted on 14 Jun
Conrad and his collegues were very helpful with our flight and car hire
Keith BrownVisited Charlotte | Posted on 19 May
Your performance was, as always, excellent. The performance of American Airlines on my return flight from Raleigh Durham was not.
Nancy MatthewsVisited Charlotte | Posted on 19 Apr
Thank you Kieran for getting all the arrangements spot on.
Glen MorganVisited Charlotte | Posted on 17 Apr | Stayed at Hilton Charlotte Uptown
Regular emails arrived from time of booking.
Reassured to know if we had a problem we had someone we could contact you .
Beverley HowlistonVisited Charlotte | Posted on 11 Apr
Well done Declan
John CeelyVisited Charlotte | Posted on 04 Apr
Many thanks to Deborah for her superb attention to customer service. As in the past, we greatly appreciate her insights and support. See you soon!
Sunil BakraniaVisited Charlotte | Posted on 01 Apr | Stayed at Super 8 by Wyndham Battleboro/Rocky Mount
How we can help you
Who better to help you plan your trip to the UK than people who live and work there? Our head office is in London overlooking Tower Bridge and you can call us for free to discuss your plans.
020·7962·9933
One call. All the answers.
Nothing is too complicated
You may simply want flights and a couple of nights in London. Or a complex itinerary visiting different parts of the UK. If you'd like to tick off a couple of European cities at the same time that's no problem.
Your trip will be customised specially for you.
Our customers love us!
We are one of the UK's oldest and most loved travel companies, fully bonded by the CAA so your money is safeguarded. We are also rated the top travel company by Trustpilot. You can read the reviews below.
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