Great service. First time I’ve used you, really liked the friendly staff and the human touch.
Enjoyable experience, great operative, entirely satisfied with his information, customer service and attention to detail. Thank you Ross.
Changing planes in Chicago remains very difficult. It was not at all obvious where I was supposed to go and when I asked staff for help it was not until I asked the third person that I was advised correctly. I would recommend that you avoid sending your customers via Chicago if any other option is available.
Kennedy has looked after my travel for quite a few years. I couldn’t ask for a kinder, more competent and efficient person to care for my travel arrangements!
I just want to say how helpful your staff were. We will definitely use you again and would recommend your services to anyone.
Even though it had been a few years since I last used DialAflight I found them still to be the cheapest site for flights. The level of customer service was excellent from initial enquiry up to the day before my flight. I will definitely use DialAflight again in the future.
This was the fourth trip with you and you make travel very easy, even with demanding itineraries. Special mention goes to Callum and also for the person who helped us out of hours.
Nice trip - thanks
Always helpful. Excellent service. Would recommend.
You guys are excilent
Extended delay in Orlando - stuck there for eight hours
Roger was extremely helpful and the price was cheaper than elsewhere. Will not be going anywhere else for my next trip.
Thank you for the excellent service from all your team, especially Hayley.
Larry was very helpful in finding the most convenient route to Indianapolis.
Thanks so much for following up, Rupert!
As usual, brilliant service. Many thanks.
Being able to talk to a" real person " is the biggest bonus.
Would recommend Virgin over all other airlines except Singapore. All flights perfect, no hitches at all
Well done - all was good!
After checking in online when rescheduled at airport American had put me on a later flight so extra 3 hour wait in Philadelphia. Not your fault.
Thanks again Kennedy for great service
William was really helpful throughout.
The whole experience with DialAFlight was a great one. All except the intransigence of Avis. Due to that it would be highly unlikely I would use Avis again. It was a good job we were visiting friends that had come to meet us at the airport - otherwise we would have been stranded at the deserted airport at midnight (no other visible staff or taxis around). They had to make 2 trips to take us all to their home.
AA were a let down on the internal flights. Weather cancelled first connection flight to Indianapolis and I was subsequently bumped off the following flight. So I missed a reunion dinner as I did not arrive in Indianapolis until 2230.
Everything happened as you said it would, and on time. Well done
Everything perfect yet again. Great customer service. Highly recommended.
Everything worked out fine
The usual high level of service from Luke and the team meant seamless, worry-free travel with zero problems or worries. This is the 3rd time in 12 months I've used you guys and I'm hooked. Thanks for making trans-Atlantic travel so simple.
Kennedy great as always
Kennedy is great